Juan Carlos Leon
East York,ON
Summary
Hardworking team player knowledgeable about dining operations and beverage services. Always willing to go above and beyond to serve guests quickly and exceed expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server Assistant
Toronto metropolitan university
Toronto, Ontario
10.2023 - Current
- Performed opening and closing duties such as restocking supplies, setting up workstations, cleaning counters.
- Greeted guests and answered any questions they had about the menu.
- Demonstrated ability to multi-task by performing additional duties as assigned.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
Restaurant Waiter
Pinata Tacos
Toronto, Ontario
03.2024 - 11.2024
- Took accurate food and drink orders, using a POS ordering software system.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
Housekeeping Room Attendant
ymca
TORONTO, Ontario
11.2023 - 11.2024
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Assisted in laundry operations when needed by sorting linens and loading machines.
- Checked rooms to ensure they met standards for cleanliness and tidiness.
- Communicated effectively with team members about daily assignments and task progress.
Education
High School Diploma -
CBTIS
Skills
- Adaptability and flexibility
- Teamwork and collaboration
- Willing to learn
- Sales expertise
- Positive and friendly attitude
- Hospitality service expertise
- Dining customer service
Certification
- SMART SERVER
- FIRST AID
Languages
English
Professional
Spanish
Professional
Timeline
Restaurant Waiter
Pinata Tacos
03.2024 - 11.2024
Housekeeping Room Attendant
ymca
11.2023 - 11.2024
Server Assistant
Toronto metropolitan university
10.2023 - Current
High School Diploma -
CBTIS
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