Juan Carlos Gonzalez
Los Angeles
Summary
Hardworking employee with strong customer service. Multitasking abilities. Committed that every customer has a positive experience. Proactively observing and anticipating customer needs.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Manager's Assistant
Las Glorias del Buen Comer
Los Angeles
2005.06 - 2022.04
- Operated cash register efficiently, processing payments via cash, credit card, gift card, or automatic debit.
- Monitored cash drawer at shift start fo accuracy
- Took customer orders accurately and promptly for good service.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
- Coordinated catering services to fulfill client requests.
Coffee Shop Attendant
Ivar cafe
Hollywood
2000.08 - 2005.05
- Prepared beverages including coffee, tea, espresso, and cappuccino to meet customer preferences.
- Collaborated with team members to optimize store operations and enhance service efficiency.
- Operated cash register for accurate processing of customer payments.
- Stocked shelves with prepackaged merchandise and self-service utensils to maintain inventory levels.
Manager/Head Cashier
cafe tropical
Los Angeles
1996.01 - 2000.09
- Placed inventory orders for miscellaneous goods to keep inventory.
- Monitored cash drawers at shift start to verify accuracy and ensure sufficient change.
- Operated cash register efficiently, processing payments in cash.
- Prepared beverages including shakes, juices, espresso, and cappuccino.
- Crafted sandwiches and salads.
- Restocked pastries regularly to maintain inventory levels at all times.
Education
Some College (No Degree) -
Los Angeles City College
Los Angeles, CASkills
- Food safety
- Inventory management
- Food preparation
- Customer service
- Cash handling
Certification
- food handler certificate
Timeline
Manager's Assistant
Las Glorias del Buen Comer
2005.06 - 2022.04
Coffee Shop Attendant
Ivar cafe
2000.08 - 2005.05
Manager/Head Cashier
cafe tropical
1996.01 - 2000.09
Some College (No Degree) -
Los Angeles City College