Juan Carlos Conrado
Calgary,AB
Summary
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in Business Management . Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Dedicated Facility Director professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Facility Managing Director
Alberta Cardiology And Medical Consultants Inc.
10.2021 - Current
- Increased overall company performance by implementing strategic management initiatives and streamlining operations.
- Optimized resource allocation for improved efficiency and profitability across all departments.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Expanded market presence through successful negotiation of key partnerships and acquisitions.
- Led cross-functional teams to achieve company-wide growth objectives, fostering collaboration and innovation.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Delivered consistent revenue growth by identifying new business opportunities and expanding service offerings.
- Established a high-performing executive team, recruiting top talent from diverse industries to drive organizational excellence.
- Implemented robust financial controls and reporting systems, ensuring accurate forecasting and budget management.
- Championed process improvement initiatives to streamline workflows, reduce costs, and enhance productivity.
- Promoted a culture of continuous learning by investing in employee development programs and resources.
- Fostered an inclusive work environment by championing diversity initiatives and empowering employees at all levels.
- Drove bottom-line results through rigorous financial analysis, cost containment measures, and efficient capital deployment strategies.
- Spearheaded corporate reorganization efforts, realigning internal resources to better support growth objectives.
- Launched innovative products/services that captured new market share while maintaining competitive pricing structures.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Directed large-scale projects from inception to completion on time/budget with strict adherence to quality standards.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Cultivated a strong organizational culture built on integrity accountability teamwork which resulted in higher retention rates among staff.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored and coordinated workflows to optimize resources.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Led development of comprehensive business plan to maximize profitability and company performance.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Devised and implemented innovative and marketing campaigns to promote products and services.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Piloted cross-departmental projects to achieve successful delivery of new initiatives.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Trained new employees on proper protocols and customer service standards.
- Raised property accuracy and accountability by creating new automated tracking method.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced operational risks while organizing data to forecast performance trends.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Reported issues to higher management with great detail.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Trained and guided team members to maintain high productivity and performance metrics.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Mitigated business risks by working closely with staff members and assessing performance.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
BBA - Human Resources And Labour Relations
New York University
New York USA06.2004
Bachelor of Arts - Business Administration
Cuny College
New York USA06.2002
Skills
- Recruitment Strategies
- Sales Leadership
- Mentoring and training
- Employment law
- Financial Management
- Team Collaboration
- Account Management
- Business Planning
- Cost Reduction
- Organizational Development
- Human Resources Management
- Operations Management
- Business Administration
- Staff Management
- Strategic Planning
- New business launch
- Client Relationships
- Deliverables oversight
- Succession Planning
- Human Resources
- Negotiation
- Budget Management
- Business Development
- Quality Assurance
- Customer Retention
- Employee Development
- Customer Service Management
- Administrative Management
- Logistics
- Training Management
- Staff hiring
- Self Motivation
- Adaptability
- Team building
- Employee Scheduling
- Hiring and Onboarding
- Decision-Making
- Business Management
- Customer Service
- Staff training/development
- Delegation
- Business Leadership
- Reliability
- Analytical Thinking
- Recruitment
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Facility Managing Director
Alberta Cardiology And Medical Consultants Inc.
10.2021 - Current
BBA - Human Resources And Labour Relations
New York University
Bachelor of Arts - Business Administration
Cuny College
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