Juan Zuniga
San Diego
Summary
Experienced with retail store operations, focusing on security and efficiency. Utilizes leadership abilities to train and guide staff, fostering collaborative work environment. Knowledge of inventory management and customer service practices, ensuring smooth daily operations and high customer satisfaction.
Overview
8
8
years of professional experience
Work History
Key Holder
Boot World
09.2017 - Current
- Provide exceptional customer service assisting clients with work boots and safety footwear
- Process government work vouchers (City of San Diego, City of Chula Vista, NASSCO, and others)
- Manage opening procedures, cash registers, and daily deposits as Key Holder
- Support and guide team members with customer inquiries and store operations
- Receive, organize, and manage inventory shipments in the stockroom
- Trusted with leadership responsibilities due to reliability and performance
Customer Service Associate
Sam’s Club
Mexico City
07.2019 - 10.2019
- Verified receipts and merchandise accuracy at store exit
- Ensured customer satisfaction and loss prevention compliance
Education
High School diploma -
CEB 4/1 Moises Saenz Garza
Mexico city01.2019
Skills
- Customer Service & Client Relations
- Team Leadership & Staff Support
- Cash Handling & Store Operations
- Government Voucher Processing
- Time Management & Organization
- Inventory control
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Service Associate
Sam’s Club
07.2019 - 10.2019
Key Holder
Boot World
09.2017 - Current
High School diploma -
CEB 4/1 Moises Saenz Garza