Juan Zhong
Calgary,AB
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue.
Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
15
15
years of professional experience
Work History
Sales Representative
Transtex Pty Ltd. Shanghai Office
05.2008 - 02.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Negotiated contracts with clients and developed relationships with key personnel.
Education
Bachelor of Tourism Management - Tourism And Hospitality
Zhejiang Gongshang University
Hangzhou, China.07.2007
Skills
- Sales Expertise
- B2B Sales
- Post-Sales Support
- Microsoft Access
Timeline
Sales Representative
Transtex Pty Ltd. Shanghai Office
05.2008 - 02.2023
Bachelor of Tourism Management - Tourism And Hospitality
Zhejiang Gongshang University
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