Juan Viveros
Port Carling,ON
Summary
Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
5
5
years of professional experience
Work History
Bellhop
JW Marriott The Rosseau Muskoka Resort & Spa
10.2023 - 11.2023
- Enhanced customer satisfaction by efficiently handling luggage and providing timely service.
Grounds Maintenance Landscaper
JW Marriott The Rosseau Muskoka Resort & Spa
07.2023 - 11.2023
- Improved landscape design by planting flowers, trees, and shrubs according to client preferences and site conditions.
- Increased client satisfaction with timely completion of routine grounds maintenance tasks such as edging, trimming, and mulching.
Front Desk Agent
Sherwood Inn
06.2023 - 07.2023
- Collected room deposits, fees, and payments. As well as calculated billings, charges to rooms, and reviewing charges with guests at checkout.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Hotel Maintenance Engineer
Sherwood House Motel
06.2022 - 07.2023
- Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
- Created detailed reports on maintenance activities, allowing management to make informed decisions regarding resource allocation and capital improvement planning.
Renovation Assistant
Renovation Pedro
12.2018 - 01.2021
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Education
High School Diploma -
Universidad De Montemorelos
Nuevo León 11.2021
Skills
- Active Listening (Friendly, Positive Attitude)
- Indoor and Outdoor Painting
- Landscaping and groundskeeping
- Drywalling
- Home Renovation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bellhop
JW Marriott The Rosseau Muskoka Resort & Spa
10.2023 - 11.2023
Grounds Maintenance Landscaper
JW Marriott The Rosseau Muskoka Resort & Spa
07.2023 - 11.2023
Front Desk Agent
Sherwood Inn
06.2023 - 07.2023
Hotel Maintenance Engineer
Sherwood House Motel
06.2022 - 07.2023
Renovation Assistant
Renovation Pedro
12.2018 - 01.2021
High School Diploma -
Universidad De Montemorelos
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