Juan Verdin
Hemet
Summary
Results-driven retail leader with extensive experience in grocery operations, team development, and high-volume store management. Proven ability to lead large teams, drive sales growth, and control labor and operational costs while maintaining exceptional store conditions and customer service. Skilled in developing future leaders, promoting accountability, and building strong department performance through clear expectations and coaching. Known for a hands-on leadership style, strong attention to detail, and the ability to align teams around company goals. Committed to operational excellence, employee ownership culture, and delivering consistent results in fast-paced retail environments.
Overview
16
16
years of professional experience
Work History
Store Manager
WinCo Foods
05.2020 - Current
- Oversaw all daily store operations including sales, labor, merchandising, and customer service performance.
- Led and developed department managers and store employees by setting expectations, coaching performance, and driving accountability.
- Monitored financial performance including sales, labor costs, and shrink while identifying opportunities to improve profitability.
- Ensured all departments maintained proper merchandising standards, product availability, and pricing accuracy.
- Maintained high standards for store conditions, cleanliness, safety, and operational efficiency.
- Resolved customer concerns and ensured a positive shopping experience throughout the store.
- Ensured compliance with company policies, food safety standards, and labor regulations.
Assistant Store Manager
WinCo Foods
10.2016 - 05.2020
- Assisted the Store Manager in overseeing daily store operations and achieving sales, labor, and service goals.
- Supported department managers through coaching, guidance, and accountability to maintain company standards.
- Monitored store conditions, merchandising execution, and product availability across all departments.
- Helped manage labor and operational efficiency while addressing daily operational challenges.
- Responded to customer concerns and supported a positive customer service environment.
- Ensured compliance with company policies, safety procedures, and food safety regulations.
Manager Apprentice
WinCo Foods
07.2016 - 10.2016
- Assisted store leadership in daily operations while developing management and leadership skills.
- Supported department managers with merchandising standards, inventory control, and operational procedures.
- Monitored store conditions and helped maintain proper product presentation and availability.
- Assisted in addressing customer concerns and maintaining a positive shopping environment.
- Participated in leadership training and development while gaining hands-on management experience.
Lead Clerk
WinCo Foods
08.2013 - 07.2016
- Supervised front-end operations to ensure efficient checkout flow and high customer service standards.
- Provided direction and support to cashiers and courtesy clerks during daily operations.
- Managed register activity including overrides, cash handling support, and issue resolution.
- Monitored staffing levels to minimize wait times and maintain service standards.
- Assisted with resolving customer concerns and ensuring a positive checkout experience.
Grocery Clerk
WinCo Foods
06.2011 - 08.2013
- Stocked shelves and maintained product displays to ensure proper merchandising and product availability.
- Rotated product and monitored freshness to maintain quality standards.
- Assisted customers with locating products and provided friendly customer service.
- Maintained clean, organized aisles and backroom areas.
- Supported inventory control by reporting out-of-stock items and assisting with restocking.
Cart Clerk
WinCo Foods
05.2010 - 06.2011
- Collected and returned shopping carts from the parking lot to maintain customer convenience.
- Maintained clean and safe exterior store areas including parking lots and entrances.
- Assisted customers with loading groceries into vehicles when needed.
- Helped maintain organized cart areas and clear walkways for customer safety.
- Reported safety hazards or maintenance issues to store management.
Education
High School Diploma -
Alta Loma High School
Rancho Cucamonga, CASkills
- Operational Excellence
- P&L Management
- Labor Management & Cost Control
- Leadership Development & Succession Planning
- Strategic Planning & Execution
- Sales Growth & Profitability
- Performance Management & Accountability
- Cross-Functional Team Leadership
- Merchandising & Store Standards
- Process Improvement & Operational Efficiency
- Vendor Relations & Inventory Management
- Talent Development
- Change Management
Languages
Spanish
Timeline
Store Manager
WinCo Foods
05.2020 - Current
Assistant Store Manager
WinCo Foods
10.2016 - 05.2020
Manager Apprentice
WinCo Foods
07.2016 - 10.2016
Lead Clerk
WinCo Foods
08.2013 - 07.2016
Grocery Clerk
WinCo Foods
06.2011 - 08.2013
Cart Clerk
WinCo Foods
05.2010 - 06.2011
High School Diploma -
Alta Loma High School