Experienced with installing, repairing, and maintaining plumbing systems. Utilizes advanced troubleshooting techniques to resolve issues efficiently. Knowledge of industry standards and safety protocols ensures high-quality service and compliance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Plumber
24/7 Rooter and Plumbing
03.2025 - Current
Installed plumbing systems in residential and commercial settings, ensuring compliance with safety regulations.
Diagnosed plumbing issues using specialized tools, enhancing repair accuracy and efficiency.
Assisted senior plumbers in performing routine maintenance and emergency repairs on various plumbing fixtures.
Collaborated with team members to complete projects within established timelines, fostering effective communication.
Maintained and organized tools and equipment to promote a safe working environment on job sites.
Learned industry best practices for troubleshooting leaks, clogs, and other common plumbing problems.
Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
Inspected sewers and piping systems to assess quality and condition.
Technician
San Francisco Peninsula Energy Services
10.2021 - 02.2025
Assisted in troubleshooting equipment malfunctions, resolving issues efficiently.
Conducted routine inspections, ensuring compliance with safety and operational standards.
Documented service records and maintenance logs accurately for quality control purposes.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Trained new technicians on standard operating procedures, ensuring consistency across the team.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Achieved significant energy savings by installing and maintaining energy-efficient systems.
Diagnosed and repaired problems with electrical and mechanical systems.
Worked with diverse types of weather and ground conditions.
Technician
ADT Security
04.2021 - 10.2021
Diagnosed and repaired equipment malfunctions, ensuring operational efficiency.
Conducted routine maintenance checks on machinery to enhance performance reliability.
Utilized diagnostic tools to identify issues and implement effective solutions promptly.
Provided exceptional customer service by addressing client inquiries and resolving concerns efficiently.
Explained diagnostic findings to customers and outlined repair or service options.
Installed new equipment and explained operation and routine maintenance protocols to customers.
Cable Installation Technician
Dish Network Corp
02.2021 - 10.2021
Installed and configured cable systems for residential and commercial clients.
Conducted thorough inspections to ensure optimal signal quality and connectivity.
Diagnosed and resolved technical issues related to cable installations and service interruptions.
Trained new technicians on best practices for cable installation and customer service protocols.
Streamlined workflow processes for faster installations by carefully organizing tools, materials, and equipment prior to each job.
Connected components to exterior cable systems and tested connections for adequate power and functional links.
Reduced service call-backs by accurately diagnosing and resolving cable-related issues during initial visits.
Maintained a safe work environment by adhering to company safety protocols and industry regulations during installations.
Handled escalated customer concerns professionally and effectively, resulting in improved client trust and confidence in our services.
Demonstrated strong troubleshooting abilities in identifying and addressing signal disruptions or other technical difficulties promptly.
Solar Panel Installer
Tesla
02.2021 - 02.2021
Installed solar panels on residential and commercial rooftops, ensuring adherence to safety protocols.
Collaborated with team members to streamline installation processes and improve efficiency.
Conducted site assessments to determine optimal panel placement for maximum energy production.
Maintained tools and equipment, ensuring readiness and compliance with operational standards.
Installed solar panels on multiple residential and commercial properties to meet customer requirements.
Assembled, wired and connected solar panels to existing components and systems.
Server
Benihana
11.2017 - 02.2021
Provided exceptional customer service, ensuring guest satisfaction and repeat business.
Collaborated with kitchen staff to deliver timely food and beverage services.
Maintained cleanliness and organization of dining area to enhance guest experience.
Trained new team members on restaurant policies and service protocols.
Resolved guest complaints promptly, contributing to positive dining experiences.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Server
Black Bear Diner
09.2017 - 11.2017
Managed inventory levels, facilitating efficient stock replenishment for smooth operations.
Served food and beverages promptly with focused attention to customer needs.
Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Server
Red Robin
09.2017 - 09.2017
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
Explained menu items and suggested appropriate options for food allergy concerns.
Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
Host
Red Lobster
09.2017 - 09.2017
Welcomed guests, ensuring a positive first impression and seamless entry experience.
Managed reservation systems, coordinating seating arrangements to optimize flow and minimize wait times.
Monitored dining area for cleanliness and organization, upholding standards of hygiene and presentation.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Contributed to team success through effective communication and cooperation with coworkers and management.