Juan Suarez Martinez
Cambridge,ON
Summary
Versatile Project Administration Coordinator that is working towards their PMP certification with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.
Overview
5
5
years of professional experience
Work History
Assistant Project Coordinator
Community Living Cambridge
07.2022 - 05.2023
- Monitored and tracked project deliverables, maintaining accurate records of progress and effectively communicating updates to senior leadership and key stakeholders to ensure alignment with project goals and timelines.
- Successfully conducted parallel payroll audits of the new HRIS during the implementation of Workzoom's payroll module, ensuring seamless integration and accurate processing of payroll operations.
- Developed and delivered a customized training program on the use of new HRIS for 350 frontline staff within a week, resulting in increased user adoption and overall efficiency. The program was tailored to suit the needs of different management levels and provided comprehensive training to enhance employee skillsets.
- Managed intake functions for all employee levels in the organization, provided timely support and issue resolution related to the new HRIS, and maintained detailed records of all support provided in accordance with company policy, procedure, and collective agreement.
- Performed qualitative and quantitative data analysis to diagnose and resolve system issues, leveraging analytical tools and techniques to identify patterns and trends. Effectively escalated complex problems to the development team for resolution, and tracked and followed up on all issues to ensure timely resolution. Regularly reported results to key stakeholders to ensure alignment with project goals and objectives.
Direct Support Worker
Community Living Cambridge
01.2018 - 06.2022
- Implemented individual programming for participants that were based on their goals and wants through the "Passport" program
- Efficiently handled a substantial caseload of 10+ participants, employing strong stakeholder management skills to foster productive relationships among participants, parents, counselors, and other involved parties in daily operations
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Education
Graduate Certificate - Project Management
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2022
Graduate Certificate - Public Service
Conestoga College Institute of Technology And Advanced Learning
Kitchener, ON04.2018
Bachelor of Arts -
Wilfrid Laurier University
Waterloo, ON04.2017
Skills
- Microsoft Office (Projects, Excel, Word, Powerpoint)
- Project Management Software (Jira, Wrike and Microsoft projects)
- Schedule Management
- Stakeholder Relationship Management
- Agile Project Management
- Report Analysis and Development
Timeline
Assistant Project Coordinator
Community Living Cambridge
07.2022 - 05.2023
Direct Support Worker
Community Living Cambridge
01.2018 - 06.2022
Graduate Certificate - Project Management
Conestoga College Institute of Technology And Advanced Learning
Graduate Certificate - Public Service
Conestoga College Institute of Technology And Advanced Learning
Bachelor of Arts -
Wilfrid Laurier University
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