Juan Santizo
Porterville
Summary
Dynamic Sales Manager with a proven track record at Elevate Merchant, adept at employee training and conflict resolution. Successfully executed strategic sales plans, enhancing revenue and expanding the customer base. Skilled in sales reporting and data analysis, fostering strong client relationships to drive long-term business growth.
Overview
16
16
years of professional experience
Work History
Sales Manager
Elevate Merchant
Porterville
02.2024 - Current
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Used change methodologies to increase sales and led projects for increased productivity.
- Delivered sales presentations focused on offerings and unique advantages over competitors.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Maintained accurate records of all transactions between customers and company representatives.
- Conducted market research and reported on competitors.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Executed strategic sales plans to expand customer base and revenue.
Security Sergeant
Eagle Mountain Casino
Porterville
01.2016 - 06.2024
- Recorded required data for incident reports and files.
- Upheld strict confidentiality regarding sensitive information and security measures.
- Developed security protocols for high-risk areas within the organization.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Performed protective services duties such as escorting employees or visitors around the premises.
- Assisted local law enforcement agencies when necessary during investigations or arrests involving company property or personnel.
Security Officer
Securitas Security Services USA
Burbank
03.2009 - 02.2012
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Performed first aid and CPR when necessary during emergency situations.
- Patrolled crowds during events to preserve order and promote security.
- Provided escorts for visitors as needed throughout the facility.
- Checked for safety hazards and took corrective action when necessary.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
Education
Associate of Science - Criminal Justice
Itt-tech Technical Institute
Sylmar, CA05-2010
High School Diploma -
Butterfield High School
Porterville01-2008
Skills
- Employee training
- Conflict resolution
- Problem solving
- Time management
- Sales reporting
- Goals and performance
- Sales closing techniques
- Excellent Computer Skills
- Customer Service
- Good Communication
Languages
English
Professional
Spanish
Professional
References
References available upon request.
Timeline
Sales Manager
Elevate Merchant
02.2024 - Current
Security Sergeant
Eagle Mountain Casino
01.2016 - 06.2024
Security Officer
Securitas Security Services USA
03.2009 - 02.2012
Associate of Science - Criminal Justice
Itt-tech Technical Institute
High School Diploma -
Butterfield High School
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