Juan Rojas
Van Nuys
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors. Habitually early, and ready to work in any and all conditions.
Overview
7
7
years of professional experience
Work History
Assistant Teacher
LAUSD
Sun Valley
02.2023 - Current
- Assisted teachers with lesson planning and classroom management tasks.
- Supported student learning through individualized instruction and engagement strategies.
- Organized classroom materials and resources for effective daily operations.
- Supervised small group activities.
- Monitored student behavior and provided positive reinforcement to encourage participation.
- Met with parents and guardians to discuss students' progress and areas requiring improvement.
Sales Associate
Vans
Sherman Oaks
06.2021 - Current
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained store displays and ensured merchandise was neatly organized.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experience.
- Resolved customer complaints and provided effective solutions promptly.
- Conducted inventory checks to ensure stock levels were maintained.
- Trained new associates on sales techniques and customer engagement strategies.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
Customer Service Representative
Pizza Hut
North Hills
07.2018 - 04.2020
- Processed orders and managed customer accounts using company software.
- Managed kitchen inventory, ensuring fresh ingredients and proper stock levels.
- Monitored food safety standards to comply with health regulations consistently.
- Coordinated with front-of-house staff to ensure timely meal service delivery.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Education
Associate of Arts - History
Los Angeles Valley College
Van Nuys, CA06-2026
High School Diploma -
James Monroe High School
06-2017
Skills
- Classroom management
- Lesson planning
- Student engagement
- Team collaboration
- Customer service
- Conflict resolution
- Inventory management
- Communication skills
- Time management
- Small group instruction
- Skills development
- Safety and supervision
- Problem solving
- Effective communication
- Hospitality and accommodation
- Display setup
- Retail loss prevention
- Verbal and written communication
- Upselling
- Payment processing
- Product guidance
- Excellent communication skills
- Inventory tracking
- Cash register operation
- Sales strategies
- Product promotions
- Exceeds sales goals
- Teamwork and collaboration
- Money handling
- Goal oriented
Timeline
Assistant Teacher
LAUSD
02.2023 - Current
Sales Associate
Vans
06.2021 - Current
Customer Service Representative
Pizza Hut
07.2018 - 04.2020
Associate of Arts - History
Los Angeles Valley College
High School Diploma -
James Monroe High School
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