Juan Rodriguez
Los Angeles
Summary
Dynamic and dedicated professional with a strong background in customer service and teamwork, honed at Party City. Proven ability to enhance operational efficiency and maintain high-quality standards. Skilled in equipment operation and problem-solving, consistently exceeding performance expectations while fostering a positive work environment. Adaptable and eager to learn, ready to contribute effectively.
Overview
9
9
years of professional experience
Work History
Team Member
Party City
10.2024 - Current
- Assisted in daily operations, ensuring adherence to safety protocols and quality standards.
- Collaborated with team members to maintain efficient workflow and inventory management.
- Engaged with customers to provide exceptional service and resolve inquiries effectively.
- Operated equipment safely while adhering to operational guidelines and procedures.
- Monitored stock levels, assisting in inventory control and replenishment efforts.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Package Handler
UPS
01.2023 - 09.2024
- Operated package sorting equipment to ensure efficient processing of shipments.
- Loaded and unloaded packages from delivery vehicles with attention to safety protocols.
- Maintained organized work area to enhance workflow and minimize delays.
- Collaborated with team members to achieve daily operational goals and deadlines.
- Assisted in training new hires on operational procedures and safety measures.
- Followed safety regulations to maintain safe work environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
- Maintained high levels of accuracy in package scanning to ensure proper tracking, leading to fewer lost packages.
Produce Clerk
El Super Market
01.2017 - 12.2022
- Assisted in maintaining fresh produce displays to enhance customer appeal.
- Monitored inventory levels and reported discrepancies to ensure stock availability.
- Handled customer inquiries regarding product selection and quality with professionalism.
- Conducted routine inspections of produce for freshness and quality assurance.
- Collaborated with team members to streamline stocking processes for efficiency.
- Implemented proper handling techniques to minimize waste and maintain product integrity.
- Supported promotional activities by arranging seasonal produce displays effectively.
- Adhered to safety protocols while operating equipment and handling perishable goods.
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Kept tidy and organized area to comply with cleanliness standards.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Developed strong rapport with customers and created positive impression of business.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Supported team-focused environment, stepping in to help colleagues during peak times to maintain efficient operations.
Education
High School Diploma -
Bell Gardens High School
Bell Gardens, CA06-2016
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Attention to detail
- Flexible schedule
- Heavy lifting
- Product knowledge
- Equipment operation
- Willingness to learn
- Adaptability and flexibility
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Party City
10.2024 - Current
Package Handler
UPS
01.2023 - 09.2024
Produce Clerk
El Super Market
01.2017 - 12.2022
High School Diploma -
Bell Gardens High School
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