Juan Rodarte
Shipping Lead
South Gate
Summary
Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude and willingness to adapt on added responsibilities to meet team goals.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Shipping Lead
Pacific Spice Company
05.2023 - Current
- Coordinate cross-functional training to ensure seamless order fulfillment.
- Maintain compliance with company policies.
- Maintain compliance with company safety standards.
- Train employees on shipping SOP processes and procedures.
- Manage day-to-day operations of the our truck and freight shipments for best optimization.
- Oversee daily shipping operations to ensure proper shipping and handling processes are being applied.
- Supervise shipping office team, forklift operators, and order pickers
- Manage shipping team schedules and timecards.
- Monitor performance and safety practices of 13 shipping teammates.
- Coordinate daily activities of shipping personnel.
- Manage/Maintain corrective actions.
- Conduct performance evaluations.
- Conduct research to address shipping errors and packaging mistakes.
- Maintained shipping KPI.
- Maintain employee conversation tracking form.
- Monitor orders that have not been released to the shipping department.
- Maintain compliance with company good house keeping practices.
- Perform monthly safety inspections.
WAREHOUSE EMPLOYEE II SHIPPING
Pacific Spice Company
03.2023 - 05.2023
- Received shipping orders in Dbfront system.
- Assigned shipping orders to order pickers.
- Update statuses on shipping orders in Dbfront as they progressed throughout the date.
- Capture manual revisions on shipping orders communicated via email.
- Schedule order pick up with freight companies.
- Communicate inventory not found for replacement lot.
- Communicate damaged inventory for re-pack.
- Schedule our truck appointments.
- Support Picking orders.
- Support Loading orders into customer freights.
- Support relabeling.
- Review shipping orders and update as needed for lot/location updates from Dbfront.
Direct Store Delivery Sales Support Lead
Mojave Foods
01.2017 - 01.2023
- Recorded accurate and efficient DSD records in SAP database.
- Trained new DSD employees on money handling processes.
- Maintained/Developed DSD scanner processes and procedures.
- Successfully implemented new DSD application-Mobile Touch.
- Maintained Azuga data base with DSD customer account route mapping.
- Maintained/Monitored Sales Activity on Mobile Touch application.
- Responsible for the Reconciliation of DSD invoiced data at end of month.
- Set up/Maintained reports of truck activities.
- Set up/Maintained Daily synchronization report.
- Set up/Maintained Stock replenishment order report.
- Set/Maintained DSD customer, Driver, Products, Pricing data in SAP and Mobile Touch application.
- Set Up/Monitored DSD upload/export data on daily basis.
- Developed reports and processes for SOX controls with DSD data.
- DSD Route Optimization.
- Set/Maintained SBT (Scan Base Trading) customer/driver data in SAP and Mobile Touch.
- Setup/Maintained scanner equipment.
- Submitted DSD pricing corrections.
- Audited DSD data.
- Responsible with any UA tests touching SAP DSD components.
- Supported finance department with DSD inquiries.
- Managed customer VS DSD route mapping.
- Supported AR department on credit blocking DSD customers.
- Supported DSD inventory cycle counts.
- Supported DSD inventory allocation.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Recorded accurate and efficient records in customer database.
- Supported 70 DSD driver operators.
Direct Store Delivery Support
Mojave Foods
07.2016 - 01.2017
- Supported DSD customer master data in SAP.
- Supported scanner hardware equipment.
- Programmed scanner devices with Trimble application.
- Maintained DSD drivers with scanner trouble shooting.
- Train scanner processes and procedures to DSD drivers.
- Maintained DSD PPE supplies.
- Maintained DSD truck service schedules.
- Support customer route mapping.
- Reported issues to higher management with great detail and solutions.
- Reconciled DSD invoices.
- Supported DSD customer/driver mapping in SAP.
- Supported SBT customer/driver mapping in SAP.
- Maintained Driver master data.
- Merchandiser support.
- Learned and frequently used multiple sales systems to investigate, track, and correct customers' issues.
- Contributed to development of software programs and tools focused on enabling sales team to communicate and operate more efficiently.
- Prepared and presented sales reports and customer profiles to upper management.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders, and resolve item issues.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Investigated and resolved accounting, service and delivery concerns.
- Investigated and resolved customer inquiries and complaints quickly.
- Supported 73 DSD driver operators.
Finance Clerk
Mojave Foods
06.2015 - 07.2016
- Entered figures using 10-key calculator to compute data quickly.
- Investigated DSD pricing and discount variances and corrected errors to resolve discrepancies.
- Tracked DSD business revenue data and reconciled accounts to maintain high accuracy.
- Input financial data and produced reports using Rumba and SAP.
- Compiled various reports related to DSD and SBT.
- Documented financial data, files and records.
- Submitted pricing actions (effective, ending and corrections).
- Month end DSD reconciliation.
- Responsible for customer hierarchy alignment in SAP.
- Responsible for submitting customer specific discounts.
- Assisted with preparation of monthly DSD financial statements and reports to inform management.
AR Clerk II
Mojave Foods
07.2014 - 06.2015
- Maintained records of customer payments.
- Prepared aging reports regularly to identify potential collection risks and prioritize collection efforts accordingly.
- Entered figures using 10-key calculator to compute data quickly.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Managed monthly reconciliation schedules for assigned accounts.
- Prepared commission settlement reports.
- Researched and resolved customer claims related to shortages, discount violations and returns.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
- Identified, researched and resolved billing variances to maintain system accuracy.
Receiving Lead
Mojave Foods
10.2012 - 07.2014
- Manage receiving team schedule and task.
- Unloaded pallets and deliveries and organized products in warehouse using FIFO.
- Responsible for coordinating preparation and staging of production orders.
- Operated Standup forklift to place freight on rack or drive in rails.
- Operated Sit down forklift to unload freight from trucks.
- Responsible for recording and capturing incoming weight/cases of materials in receiving manifest report.
- Coordinated warehouse organization scheme and product placements.
- Supported inventory managers and schedulers to plan arrival and deliveries.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Operated equipment while observing standard safety procedures.
- Recorded regular progress and issues with products.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Maintain Daily receiving reports.
- Maintain Inventory Reconciliation logs.
- Received between 100 - 140 pallets of product per date.
- Train employees on SOP procedures.
Material Handler
Mojave Foods
09.2006 - 10.2012
- Operated (Gas/Electric) sit down and stand up forklifts and (Manual/Electric) pallet jacks to transfer products from one area of warehouse to another, allowing for easier accessibility.
- Performed cycle counts and inventory control to accurately track product levels.
- Kept storage areas organized, clean and secure to fully protect company assets.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
- Transported inventory items to appropriate locations.
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated equipment while observing standard safety procedures.
- Operated sit-down forklift to unload incoming freight.
- Operated sit-down forklift to load outgoing freight.
- Operated standup forklift to store freight on warehouse racks and drive in rails.
- Transferred between 60 - 80 pallets per day.
- Assisted in inventory pallet replenishment for out of stocks.
- Assisted in picking full pallet orders.
Education
High School Diploma -
Bell Senior High School
Bell, CA 07.2000 - 07.2003
Skills
Team Work
Loading and unloading
Documentation handling
Self-motivated and independent
Teamwork and cooperation
Attention to detail
Relationship building
Teamwork
Microsoft applications proficiency (Excel, Outlook, Word, Power Point and Analisys)
Analytical and Critical Thinking
Training and Development
Great Communication
Problem-Solving
Adaptability
Quick Learner
Knowledge of handheld computer systems (Trimble / Mobile Touch)
Attention to Detail
Education
Bell, CA
Awards
06/2015 Star Thrower Award - DSD SAP Integration Implementation support team player.
01/2018 Star Thrower Award - Team work/Problem Solving.
10/2018 Star Thrower Award - Team work/ Customer Focus.
06/2020 CP Mccormick Gold Award.
Timeline
Shipping Lead
Pacific Spice Company
05.2023 - Current
WAREHOUSE EMPLOYEE II SHIPPING
Pacific Spice Company
03.2023 - 05.2023
Direct Store Delivery Sales Support Lead
Mojave Foods
01.2017 - 01.2023
Direct Store Delivery Support
Mojave Foods
07.2016 - 01.2017
Finance Clerk
Mojave Foods
06.2015 - 07.2016
AR Clerk II
Mojave Foods
07.2014 - 06.2015
Receiving Lead
Mojave Foods
10.2012 - 07.2014
Material Handler
Mojave Foods
09.2006 - 10.2012
High School Diploma -
Bell Senior High School
07.2000 - 07.2003