Juan Rivera
Wasco
Summary
Dynamic operations leader with a proven track record at Sandridge Partners LLC, excelling in workflow optimization and team building. Spearheaded process improvements that enhanced productivity and compliance. Adept at strategic planning and fostering client relationships, I drive operational efficiency while cultivating a motivated workforce.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Director of Operations
Sandridge Partners LLC
Buttonwillow
01.2020 - Current
- Created policies and procedures for improved workflow processes.
- Provided leadership and guidance to subordinate managers and supervisors.
- Managed day-to-day operations of a large staff in multiple departments.
- Ensured compliance with applicable laws, regulations, industry standards.
- Coordinated activities between different departments to ensure successful completion of projects.
- Oversaw the implementation of new technology solutions designed to streamline processes.
- Identified areas where process improvements could be made resulting in increased productivity.
- Communicated clear and consistent messages regarding departmental goals to produce desired results.
- Set goals and expectations for direct reports using performance review process, holding staff accountable.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Assistant Shop Manager
Wonderful Orchards
Shafter
02.2017 - 01.2020
- Analyzed monthly reports to identify areas of improvement within the store's operations.
- Conducted regular performance reviews for employees and offered constructive feedback when necessary.
- Monitored inventory levels and placed orders for stock replenishment as needed.
- Enforced strict adherence of company rules among employees while maintaining a friendly work environment.
- Implemented safety measures such as fire drills and emergency exits plans throughout the store premises.
- Created weekly schedules for staff members, ensuring adequate coverage during peak hours.
- Communicated regularly with vendors regarding product availability, pricing updates.
- Demonstrated strong leadership skills by motivating team members towards achieving common goals.
- Coordinated with the shop manager to ensure smooth operations of the store.
- Oversaw daily shop operations, ensuring efficient workflow and customer satisfaction.
- Supervised a team of 30 employees, providing training and performance evaluations.
Education
Some College (No Degree) - Automotive Engineering
Bakersfield College
Bakersfield, CASkills
- Workflow optimization
- Project management
- Regulatory compliance
- Technology implementation
- Performance evaluation
- Inventory management
- Team building
- Client relationship management
- Budget management
- Employee training
- Effective communication
- Process improvement
- Strategic planning
- Strategic planning and execution
- Operational efficiency
- Business management
- Leadership training
- Schedule oversight
- Cost control
- Performance analysis
- Financial controls implementation
- Workforce planning
- Process improvements
- Quality assurance
- Operations oversight
- Team collaboration
- Excellent communication
- Decision-making
- Staff scheduling
- Budget control
- Employee reviews
- Department oversight
- Attention to detail
- Team leadership
- Price structuring
- Strategize business plans
- Product promotion
- Customer relations
- Manage operations
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- Class A Drivers License
- NCCCO Certified Operator
References
References available upon request.
Timeline
Director of Operations
Sandridge Partners LLC
01.2020 - Current
Assistant Shop Manager
Wonderful Orchards
02.2017 - 01.2020
Some College (No Degree) - Automotive Engineering
Bakersfield College
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