Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Juan Pulido

Vancouver,Canada

Summary

Dynamic Operations Manager with a proven track record at Katzie Development Corporation, excelling in financial oversight and team leadership. Spearheaded project management initiatives that enhanced operational efficiency and drove business growth. Adept at conflict resolution and regulatory compliance, fostering strong partnerships and delivering exceptional results in diverse environments.

Overview

15
15
years of professional experience

Work History

Operations Manager

Katzie Development Corporation
Langley, BC
01.2024 - 02.2025
  • Oversaw five departments, managing five direct reports and approximately 40 indirect reports.
  • Provided Project Management services.
  • Directed financial management processes, including accounts receivable and payable, contract implementation, and budget oversight.
  • Facilitated talent development through performance management, coaching, hiring, and training initiatives.
  • Established and maintained relationships with First Nations, government representatives, and private sector partners.
  • Managed projects to ensure alignment with key milestones while addressing potential challenges.
  • Provided regulatory oversight for Archaeology and other business functions to ensure compliance.
  • Diversified business lines and strengthened existing partnerships through value-driven collaboration.

Operations Manager

Ventura Land Corporation
Winnipeg, MB
07.2021 - 01.2024
  • Managed daily operations for diverse real estate portfolio, ensuring optimal performance.
  • Oversaw building projects, including maintenance activities and contractor scheduling.
  • Developed and enforced operational policies to enhance property management efficiency.
  • Collaborated with vendors to negotiate favorable service contracts and pricing agreements.
  • Provided expert guidance on tenant relations, including lease renewals and dispute resolution.
  • Coordinated event management, media releases, and community engagement initiatives.

General Manager

Sparrow Properties
Winnipeg, MB
07.2017 - 07.2021
  • Oversaw daily operations, managing sales activities and resolving client escalations.
  • Implemented project management initiatives to drive efficiency and operational improvements.
  • Led sales team in prospecting, conducting market analysis, and managing occupancy projections.
  • Drove revenue growth through strategic sales initiatives and rigorous cost control measures.
  • Managed marketing initiatives, including website oversight and content creation for brand enhancement.
  • Ensured compliance with budget across supplies, labor, repairs, and recovery expenses.
  • Cultivated strong client relationships to reinforce company values and enhance loyalty.

Operations Manager

AP2 Developments
Winnipeg, MB
05.2015 - 07.2017
  • Implemented Revenue Management strategies, boosting local market share penetration.
  • Liaised with contractors to ensure project alignment and service quality.
  • Monitored and improved brand image through reputation management platforms.
  • Managed RFP submissions and key accounts, representing company in regional sales calls.
  • Coordinated payroll and scheduling, effectively addressing staff concerns.
  • Enhanced online presence by managing company social media accounts.

Operations Supervisor

Marina Bay Sands
Singapore, Singapore
01.2010 - 04.2015

Streamlined supply chain logistics through effective communication with vendors.

  • Coordinated scheduling and workflows across departments to ensure operational efficiency.
  • Developed and implemented process improvements to enhance overall productivity.
  • Executed administrative management tasks for operations team to support daily functions.
  • Monitored staff performance, providing constructive feedback to drive improvement.
  • Trained and mentored new staff on operational procedures, ensuring compliance and effectiveness.

Education

Degree in Business Management -

De La Salle University
12-2009

Skills

  • Leadership and team management
  • Financial oversight
  • Business growth strategies
  • Conflict resolution
  • Regulatory compliance
  • Operations management
  • Project management
  • Performance management
  • Negotiation skills
  • Operational efficiency
  • Problem solving
  • Staff retention
  • Customer relationship management

References

References available upon request.

Timeline

Operations Manager

Katzie Development Corporation
01.2024 - 02.2025

Operations Manager

Ventura Land Corporation
07.2021 - 01.2024

General Manager

Sparrow Properties
07.2017 - 07.2021

Operations Manager

AP2 Developments
05.2015 - 07.2017

Operations Supervisor

Marina Bay Sands
01.2010 - 04.2015

Degree in Business Management -

De La Salle University
Juan Pulido