Juan Perez
San Jose
Summary
Established in animal care and training with track record of improving canine behavior by developing personalized training plans, fostering strong bonds between dogs and their owners.
Proven ability to motivate individuals and teams, leading to significant performance improvements. Known for reliable teamwork and adaptability in dynamic environments. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dog Trainer
Higher Mind Canine
Davis, CA
08.2025 - Current
- Developed customized training programs to enhance obedience and resolve behavioral issues
- Implemented positive reinforcement techniques, promoting effective communication between dogs and owners.
- Conducted group training sessions fostering socialization among dogs and owners.
- Trained and cared for board and trains in my home for four to six weeks. Worked on basic to advanced obedience and fixing behavioral issues.
Canine Coach Trainer/Shift Lead
Dogtopia
Davis, CA
02.2025 - 05.2026
- Developed and implemented training programs for new staff. Trained and mentored team members on best animal care practices and cleaning techniques.
- Ensured compliance with safety and health regulations in dog care.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Conducted thorough meet-and-greets with potential clients to assess compatibility with boarding/daycare facility.
- Maintained clean and organized living spaces for pets, promoting a comfortable and healthy environment.
- Handled emergency situations calmly and efficiently, coordinating veterinary assistance when necessary to protect the welfare of pets in my care.
- Supervised groups of up to 35 dogs of varying breeds and temperaments, documenting behavioral and health changes
- Engaged dogs in enrichment activities to reinforce good behavior, enhance confidence, and reduce stress
- Administered medications as needed, contributing to the overall health of the pets in my care.
- Collaborated with management on strategic initiatives to enhance overall business performance.
- Developed strong working relationships with staff, fostering a positive work environment.
Head Dog Trainer/Assistant Manager
Urban Dog House
Milpitas, CA
02.2021 - 08.2024
- Consulted with owners to discuss behavioral concerns and determine final goals.
- Overlooked the board and train program for dogs coming into work on fundamental obedience and behavioral issues.
- Held private lessons with dog and owner to meet personal trainings goals and behavioral issues
- Taught group obedience classes for puppies, intro to obedience and fundamentals.
- Supervised operations team to support operational excellence and excellent customer service.
- Taught employees how to collaborate on daily job tasks and achieve service targets.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
Cashier
JM Quality Water
Upland, CA
10.2020 - 02.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Restocked and organized merchandise.
Warehouse Associate
The Chefs Warehouse
San Jose, CA
07.2019 - 10.2020
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Consistently lifted materials weighing as much as 100 pounds.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Kennel Technician
Wag Hotels
Santa Clara, CA
01.2019 - 06.2019
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
- Performed pet intake to gain necessary information concerning health, behaviors, potential allergies, and other details to provide complete records and methods of owner contact.
- Followed pet care instructions for dietary needs and medication regimens.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Assisted with development of animal behavior modification plans.
Education
No Degree - Business Administration
Evergreen Valley College
San Jose, CASkills
- Staff Training
- Customer Relationship Management
- Product and service knowledge
- Staff Management
- Operations Management
- Private Training Sessions
- Group Training Session
- Obedience Training
- Sanitation protocols
- Behavior Modification
- Animal Evaluation
- AKC CGC Evaluator
Certification
- AKC CGC Evaluator
- Bilingual Spanish/English
Languages
Spanish
Native or Bilingual
Timeline
Dog Trainer
Higher Mind Canine
08.2025 - Current
Canine Coach Trainer/Shift Lead
Dogtopia
02.2025 - 05.2026
Head Dog Trainer/Assistant Manager
Urban Dog House
02.2021 - 08.2024
Cashier
JM Quality Water
10.2020 - 02.2021
Warehouse Associate
The Chefs Warehouse
07.2019 - 10.2020
Kennel Technician
Wag Hotels
01.2019 - 06.2019
No Degree - Business Administration
Evergreen Valley College