Juan Padilla
Hollister
Summary
Dynamic and bilingual professional with a proven track record in fast-paced environments, such as Wing Stop, showcasing strong multitasking abilities and exceptional customer service skills. Adept at fostering team collaboration and quickly adapting to new challenges. Demonstrates a commitment to maintaining high standards of cleanliness and organization, ensuring a welcoming atmosphere for all clients.
Overview
10
10
years of professional experience
Work History
Apprenticeship Barber
10.2022 - 12.2024
- Maintained a clean and hygienic work environment by regularly sanitizing tools, equipment, and workstations.
- Kept shop neat, professional and welcoming to guests of different backgrounds.
- Developed long-lasting relationships with clients, resulting in a high rate of customer retention and loyalty.
- Answered incoming telephone calls and scheduled appointments for clients.
- Managed shop administration with attention to detail, including scheduling, ordering and customer service.
- Consulted with clients to assess personal style preferences and unique needs.
Wing Stop
01.2024 - 05.2024
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Bussed and reset tables to keep dining room and work areas clean.
Santa Cruz Beach Baordwalk
04.2015 - 08.2015
- Exhibited high energy and professionalism when dealing with clients and staff.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Met customer call guidelines for service levels, handle time and productivity.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Education
No Degree - Barbering
Gran Phinale Apprentice Academy
Stockton, CAGED -
Tuolumne Adult School
Sonora, CA03-2014
Skills
- Quick learner
- Team collaboration
- Good Customer Service
- Bi-Lingual English(Spanish) can speak and write
- Eligible to use microsoft word
- Multitask under diffficult conditions
Timeline
Wing Stop
01.2024 - 05.2024
Apprenticeship Barber
10.2022 - 12.2024
Santa Cruz Beach Baordwalk
04.2015 - 08.2015
No Degree - Barbering
Gran Phinale Apprentice Academy
GED -
Tuolumne Adult School
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