Juan Olvera
San Mateo
Summary
Proven team motivator and bilingual communicator, I enhanced team dynamics and customer satisfaction at Sandpiper Community Center. Skilled in cleanliness maintenance and fluent language translation, I efficiently supported Alpine Inn Restaurant's operations, significantly improving service standards without compromising quality.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Alpine Inn Restaurant
03.2021 - 02.2025
- Supported bartenders with essential tasks, resulting in more efficient bar operations.
- Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
- Handled cash transactions accurately, maintaining proper accounting of sales figures.
- Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
- Provided excellent customer service, addressing patron needs promptly and courteously.
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Leader in Training
Sandpiper Community Center
07.2020 - 08.2021
- Enhanced team dynamics by conducting regular team-building activities and communication exercises.
- Promoted a culture of continuous improvement, leading to increased productivity and efficiency within the team.
- Collaborated with cross-functional teams to identify areas of opportunity for process improvement, driving organizational success.
- Achieved higher levels of customer satisfaction by establishing clear service standards and expectations for employees.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
High School Diploma -
Carlmont High School
Belmont06-2024
Skills
- Cleanliness maintenance
- Self-awareness
- Order taking
- Motivating teams
- Fluent bilingualism
- [Language] translation
Timeline
Restaurant Waiter
Alpine Inn Restaurant
03.2021 - 02.2025
Leader in Training
Sandpiper Community Center
07.2020 - 08.2021
High School Diploma -
Carlmont High School
Similar Profiles
William (Bill) FinnWilliam (Bill) Finn
Cook, Chef, Banquet Chef, Ex Chef. Sous Chef at Alpine Inn, Town And Country InnCook, Chef, Banquet Chef, Ex Chef. Sous Chef at Alpine Inn, Town And Country Inn
Tonya DavisTonya Davis
Server at Alpine InnServer at Alpine Inn
Bronwyn BenderBronwyn Bender
Housekeeping Staff at Inn at the AlpineHousekeeping Staff at Inn at the Alpine