Juan Nunez
Fresno
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Experienced with team leadership, customer service, and operational efficiency. Utilizes strategic planning to enhance store performance and staff productivity. Track record of fostering positive, results-driven environment.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Quickeroo
08.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
D&H Distribution
05.2022 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
Gap Warehouse
06.2021 - 12.2021
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Reduced order processing times with meticulous attention to order picking and packaging.
Amazon Warehouse
11.2020 - 06.2021
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Increased customer satisfaction by ensuring accurate and timely dispatch of orders.
- Assembled pallets and crates for secure transportation of materials.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Wendy’s Restaurant
02.2019 - 09.2020
- Cleaned and maintained kitchen equipment regularly.
- Grilled meats and seafood to customer specifications.
- Distributed food to team members with efficiency in high-volume environment.
- Prepared average of [Number] orders each shift.
- Exhibited strong multitasking skills while managing multiple orders concurrently without compromising taste or presentation standards.
Education
Diploma -
Mclane High School
Fresno, CA06.2017
Skills
- Customer service
- Customer experience
- Customer service and engagement
- Store organization
- Store opening and closing
- POS systems
- Problem-solving
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Order picking
- Sorting and labeling
Accomplishments
- Achieved store changes and better sales by completely changing the atmosphere of the store with the customers and providing excellent customer service with accuracy and efficiency.
Languages
Spanish
Native or Bilingual
Japanese
Elementary
Timeline
Assistant Store Manager
Quickeroo
08.2022 - Current
D&H Distribution
05.2022 - 08.2022
Gap Warehouse
06.2021 - 12.2021
Amazon Warehouse
11.2020 - 06.2021
Wendy’s Restaurant
02.2019 - 09.2020
Diploma -
Mclane High School
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