Juan Macias
Winton
Summary
Dynamic and reliable Medical Assistant Student with hands-on experience at Castle Family Health Centers. Proven problem-solving abilities and teamwork skills enhance patient care and operational efficiency. Certified in CPR/AED, adept at maintaining confidentiality and promoting a positive work environment. Committed to delivering exceptional service and improving patient outcomes.
Overview
2
2
years of professional experience
Work History
Medical Assistant Student
Castle Family Health Centers
02.2025 - Current
- Contribute to the prevention of infections by sterilizing medical instruments and equipment according to established protocols.
- Support healthcare providers with proper documentation of lab results, medications, and other relevant information for each patient visit.
- Maintained confidentiality of sensitive patient information by adhering to HIPAA regulations throughout all aspects of job duties.
- Promote a positive work environment through effective teamwork and open communication among staff members.
Walgreens- Customer Service Representative
Walgreens
10.2023 - 08.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Improved resolution time with effective problem-solving for customer complaints.
Event Coordinator
Stanislaus State University
06.2023 - 03.2025
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
- Sold Tickets at Student Events
- Controlled scoreboard at Stanislaus State Athletic Games
Education
High School Diploma -
Atwater High School
Atwater, CABachelor of Science - Biology
Stanislaus State University
Turlock, CA06-2027
Skills
- Problem-solving abilities
- Punctual
- Reliable
- Teamwork and collaboration skills
- Multitasking Abilities
- Patient care
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant Student
Castle Family Health Centers
02.2025 - Current
Walgreens- Customer Service Representative
Walgreens
10.2023 - 08.2025
Event Coordinator
Stanislaus State University
06.2023 - 03.2025
High School Diploma -
Atwater High School
Bachelor of Science - Biology
Stanislaus State University
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