Juan-Jose Barragan
Toronto
Summary
Advised clients on fashion choices, drawing on comprehensive product knowledge to improve overall customer satisfaction.
Overview
8
8
years of professional experience
Work History
Visual Merchandiser/ Style advisor
Massimo Dutti
Toronto
02.2024 - Current
- Creating floor plans in order to include new collections and remove no commercial items from the shop floor
- Executing item rotation in order to keep our best sellers in the better exposition
- Deep understanding of the brand vision and style in order to train the team to understand the brand concept and mission
- Working close to operations team to follow replenishment, back stock, virtual window, new product placement and store transfers
- Building spaces to display collections based in inspirations and brand guidelines
- Prepare the shop floor for truck delivery new items and replenishment, set up locations and creating spaces for display
- Assisted customers in selecting clothing and accessories, providing personalized fashion advice to enhance their shopping experience.
- Ensured high levels of customer satisfaction through excellent service and product knowledge
- Current Full time
Retail Sales Associate
Le Chateau by Suzy Shier
St John’s
09.2019 - 03.2023
- Greeted customers and ensured the highest standard of customer services
- Identified customers’ needs and helped them in finding clothing items that best fit their body type, assisted customers in the fitting room as well
- Provided product detailed information to the customers, including fabrics, washing instructions, prices, discounts and return/exchange policy
- Remembered loyal customers’ names, sizes and preferences and maintained friendly relationships
- Picked and recommended shoes and accessories that complement customers’ outfits
- Part time
Visual Merchandiser
Ivonne Clothing
Mexico
09.2018 - 09.2019
- Created attractive concepts to be used for in-store signage
- Designed appealing merchandise displays in order to attract visitors to the store
- Set up visual publicity to announce promotions, sales and coming special events within the store
- Executed overall business visual merchandising strategy following the comparative setting instructions
- Part time
Education
Fashion Design Associate Degree - undefined
International Centre of Innovation in Design
MexicoSkills
Leveraged over 10 years of expertise in customer service within retail sales and merchandising
Demonstrated exceptional interpersonal and communication skills, both verbal and written
Leveraged extensive sales expertise to drive upselling and cross-selling initiatives
Demonstrated exceptional attention to detail and problem-solving capabilities
Demonstrated exceptional organizational skills while managing multiple priorities effectively
Demonstrated self-motivation and collaboration skills within team environments and independent projects
Assisted teams in meeting deadlines through consistent punctuality Supported project initiatives by taking on challenges with enthusiasm Contributed to a responsible work environment by adhering to commitments
Exhibited a positive, energetic demeanor while assisting colleagues and clients
Cultivated comprehensive product knowledge to enhance customer interactions
Executed visual merchandising strategies to enhance product presentation and drive sales
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
Cultivated innovative concepts and strategies to drive brand identity
Monitored and analyzed emerging fashion trends to inform design strategies
Assisted in coordinating product placement strategies to enhance brand visibility Supported teams in identifying suitable partnerships for product integration Contributed to the execution of promotional campaigns featuring product placements
Facilitated achievement of project goals by fostering effective team collaboration and support
Leveraged extensive sales expertise to drive revenue growth and enhance client relationships
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Visual Merchandiser/ Style advisor
Massimo Dutti
02.2024 - Current
Retail Sales Associate
Le Chateau by Suzy Shier
09.2019 - 03.2023
Visual Merchandiser
Ivonne Clothing
09.2018 - 09.2019
Fashion Design Associate Degree - undefined
International Centre of Innovation in Design