Juan Gonzalez
Bakersfield
Summary
Results-driven professional with 6+ years of experience in automotive operations, customer service, and administrative management. Demonstrated history of internal promotions into leadership and specialized roles. Expertise in inventory management, DMV/title processing, and customer relations. Bilingual in English and Spanish.
Overview
8
8
years of professional experience
Work History
Motor City Buick GMC
10.2019 - 02.2026
- Promoted through multiple roles based on performance, reliability, and leadership ability
- Led a team of 6 as Head Porter, improving workflow efficiency and daily operations
- Managed new vehicle inventory, ensuring accuracy, organization, and timely updates
- Processed used vehicle sales transactions, including DMV/title documentation
- Handled complex lemon law buybacks, working directly with customers to resolve issues
- Supported cross-department operations to maintain dealership efficiency
Texas Roadhouse
02.2018 - 10.2019
- Delivered high-quality customer service in a fast-paced restaurant environment
- Supported front-of-house operations as Busser and Server
- Maintained cleanliness and operational efficiency to enhance guest experience
Education
High School Diploma -
Skills
- Customer Service & Relationship Management
- Team Leadership & Staff Supervision
- Inventory & Operations Management
- DMV/Title Processing & Administrative Work
- Problem Solving & Conflict Resolution
- Bilingual: English & Spanish
Timeline
Motor City Buick GMC
10.2019 - 02.2026
Texas Roadhouse
02.2018 - 10.2019