Juan Florez
North York,Ontario
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Salsa Street Food
09.2023 - Current
- Collaborated with management on developing strategic plans for achieving business goals.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Bakery Operations Manager
Beso de Angel Pasteleria
Bucaramanga, Colombia
01.2020 - 08.2023
- Reviewed financial records regularly in order to monitor expenses associated with bakery operations.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Mitigated business risks by working closely with staff members and assessing performance.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Prepared staff work schedules and assigned team members to specific duties.
- Implemented successful business strategies to increase revenue and target new markets.
- Formed and sustained strategic relationships with clients.
- Implemented campaigns and promotions to help with developing goods and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Some College (No Degree) - Business Management
Toronto School of Management
Toronto, OnSome College (No Degree) - Google Project Management Professional Certificate
Coursera, 2024
Toronto, ONMechanical Engineering -
Universidad Industrial De Santander
Bucaramanga, Colombia12-2022
High School Diploma -
Colegio Franciscano Del Virrey Solis
Bucaramanga, Colombia12-2018
Skills
- Project management
- Project scoping and planning
- Team management
- Budgeting and cost analysis
- Manage tasks effectively
- Flexibility
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
Assistant Manager
Salsa Street Food
09.2023 - Current
Bakery Operations Manager
Beso de Angel Pasteleria
01.2020 - 08.2023
Some College (No Degree) - Business Management
Toronto School of Management
Some College (No Degree) - Google Project Management Professional Certificate
Coursera, 2024
Mechanical Engineering -
Universidad Industrial De Santander
High School Diploma -
Colegio Franciscano Del Virrey Solis
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