Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Juan Flores

Goleta

Summary

Park Ranger with extensive experience in visitor services and emergency response at Isla Vista Recreation and Parks Department. Proven ability to enforce regulations and enhance guest experiences while maintaining safety standards. Expertise in risk assessment and conflict resolution, ensuring secure environments during events and daily operations. Committed to continuous learning and adapting to new challenges with a strong work ethic and exceptional interpersonal skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Park Ranger

Isla Vista Recreation and Parks Department
Goleta
01.2025 - Current
  • Enforced park rules and regulations to maintain a safe environment for visitors.
  • Performed routine maintenance tasks such as mowing grass, trimming hedges.
  • Built detailed knowledge on locations and points of interest to thoroughly answer guest questions.
  • Assessed damage caused by weather conditions or natural disasters in the park area.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Maintained records of all park activities and incidents.
  • Controlled incoming and outgoing traffic during special events and directed drivers to parking lots.
  • Helped participants enjoy activities while ensuring adherence to protocol.
  • Provided visitors with information about park programs, facilities, and services.
  • Provided assistance to visitors regarding camping permits, reservations, fees.
  • Conducted regular patrols throughout the park grounds to monitor activity levels.
  • Completed routine maintenance and repair.

Security Officer

Miller Event Management
Santa Barbara
06.2023 - Current
  • Monitored entrances and exits to deter unauthorized personnel and prohibited items.
  • Patrolled crowds during events to maintain order and enhance security.
  • Checked for safety hazards, implementing corrective actions when necessary.
  • Provided professional assistance to employees, visitors, and customers.
  • Escorted unauthorized persons off premises after warning of rule infractions.

Security Guard Supervisor

Guardian Team Security
Santa Barbara
05.2020 - Current
  • Conducted regular risk assessments to identify vulnerabilities and recommend enhancements.
  • Trained new personnel on operational guidelines and safety practices.
  • Responded swiftly to emergency situations involving threats or property damage.
  • Investigated security breaches and prepared comprehensive reports.
  • Monitored staff performance, evaluated training needs, and implemented corrective actions.
  • Coordinated security operations for special events and high-profile visits.
  • Performed routine inspections of premises for signs of tampering or unauthorized activity.
  • Maintained accurate records of security incidents for compliance purposes.

Security Officer

Eos Lounge
Santa Barbara
02.2015 - Current
  • Maintained high levels of alertness throughout shifts.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
  • Verified photo IDs and tickets to allow guests passage.
  • Identified suspicious activity to determine appropriate response.
  • Provided escorts for visitors as needed throughout the facility.
  • Searched bags manually to identify prohibited items and contraband.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Warned violators of rule infractions and expelled people continuously engaging in suspicious or criminal acts.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Patrolled crowds during events to preserve order and promote security.

Education

Some College (No Degree) - Business Administration/Sociology

Santa Barbara City College
Santa Barbara, CA

Skills

  • Park regulations and visitor services
  • Emergency response
  • Traffic control
  • Record keeping
  • Equipment maintenance
  • Event coordination
  • Risk assessment
  • Conflict resolution
  • First aid administration

Certification

  • California Guard Card
  • Peace Officer De-escalation: Intro to Basic Concepts
  • CPR Certified

Timeline

Park Ranger

Isla Vista Recreation and Parks Department
01.2025 - Current

Security Officer

Miller Event Management
06.2023 - Current

Security Guard Supervisor

Guardian Team Security
05.2020 - Current

Security Officer

Eos Lounge
02.2015 - Current

Some College (No Degree) - Business Administration/Sociology

Santa Barbara City College

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Juan Flores