Juan Farfan
Construction Manager
San Francisco
Summary
Based in San Francisco, I am a Venezuelan professional recently graduated with an Associate Degree in Construction Management from CCSF and trained through the CAPSA program. After years of working in hospitality and concierge services, I am passionate about transitioning into construction because contributing to tangible, lasting projects and seeing results come to life matters deeply to me. I am a problem-solver with strong organizational skills, adaptability, and a commitment to collaborating with teams to achieve high-quality outcomes. By combining my education, practical experience, and CAPSA training, I am ready to contribute effectively to construction projects while continuing to grow professionally.
Overview
16
16
years of professional experience
1
1
Certification
2
2
Languages
Work History
Front of the House Support
Tartne Manufactory
05.2019 - Current
- Welcoming and sitting diners comfortably in the dining section, Delivering a memorable dining experience by resolving all customer issues promptly, Prepare and make beverages and drinks for customers. Developing all the skills in many positions into the structure of the restaurant service. Support as a cashier, barista server, bartending and hosting.
Senior Concierge for MasterCard
Servicios Técnicos de Asistencia S. de R. L. de C. V.
05.2017 - 04.2019
- Travel and lifestyle Concierge to MasterCard VIP cardholders in Latin America by performing various tasks such as making restaurant reservations, booking hotels, arranging for spa services, recommending nightlife hot spots, booking transportation around the world (like taxi, limousines, airplanes, boats, experiences, etc.).
Front Desk Receptionist
Hotel Hesperia WTC Valencia
02.2012 - 08.2015
- Welcome guests as they arrive at the hotel. Checking guests in and out as a front desk receptionist, issuing keys, taking reservations by telephone or email, preparing bills and dealing with payments. Provide guests with information, answer their queries and deal with complaints.
Casino Cage Cashier
Game Technology, C.A.
09.2009 - 02.2011
- Work in casinos as a cashier handling money, chips and managing paperwork, which requires mathematical and cash handling abilities. Responsible for exchanging cash for casino tokens, and vice versa.
Education
Associate of Science - Construction Management
City College of San Francisco
San Francisco, California 05.2001 -
Education in Modern Languages
University of Carabobo
Valencia, Venezuela01.2013
Skills
- Energetic, affable and professional with great bilingual communication and people skills
- 10 year’s experience working with customer service as front desk receptionist, MasterCard concierge, barback, barista and dining server
- Completion of quality and success courses into building the new hospitality services
Friendly, positive attitude
Microsoft office
Problem-solving
Team management
Time management
Flexible and adaptable
MS office
Multitasking
Verbal communication
Organization and time management
Supervision and leadership
Excellent communication
Accomplishments
- Resolved product issue through consumer testing.
Certification
CAPSA
Timeline
CAPSA
12-2025
Front of the House Support
Tartne Manufactory
05.2019 - Current
Senior Concierge for MasterCard
Servicios Técnicos de Asistencia S. de R. L. de C. V.
05.2017 - 04.2019
Front Desk Receptionist
Hotel Hesperia WTC Valencia
02.2012 - 08.2015
Casino Cage Cashier
Game Technology, C.A.
09.2009 - 02.2011
Associate of Science - Construction Management
City College of San Francisco
05.2001 -
Education in Modern Languages
University of Carabobo