Juan Falcon

San Francisco

Summary

Disciplined professional with proven experience in high volume, driven environments, healthcare and manufacturing operations. Adept at leading teams, coordinating workflows, and maintaining rigorous standards of quality and efficiency under pressure. Committed to leveraging a strong work ethic, adaptability, and an exceptional attention to detail to provide immediate value and organizational success in any setting.

Overview

years of professional experience

Work History

Patient Service Representative (PSR)

Sutter Health

05.2024 - Current

Serve as first point of contact for patients, delivering professional and compassionate care across multi-specialty clinics.
Manage high-volume patient check-ins, insurance verification, scheduling, referrals, and phone communications.
Coordinate closely with providers, nurses, and care teams to ensure smooth clinic flow and timely patient care.
Maintain strict compliance with HIPAA, patient privacy, and healthcare documentation standards.
Support pediatric, family medicine, and internal medicine workflows in a fast-paced clinical environment.

Property Manager Kinda Holdings LLC

Kinda Holdings LLC

09.2023 - 09.2024

Managed daily operations, tenant communications, and issue resolution with professionalism and discretion.
Maintained structured workflows, documentation, and compliance standards.
Demonstrated strong organization, accountability, and problem-solving skills.

Production Control Lead Tesla Factory

Tesla

05.2022 - 06.2024

Led and supported teams in a high-pressure, regulated manufacturing environment.
Coordinated schedules, workflows, and production priorities.
Strengthened leadership, attention to detail, and operational discipline.

Supply Coordinator Double O Engineering

Double O Engineering

10.2019 - 02.2022

Oversaw inventory coordination, logistics, and internal supply requests.
Ensured accuracy, efficiency, and timely fulfillment of operational needs.
Provided construction materials and equipment for job sites in a timely manner.

Education

High School Diploma -

Hayward High School

Hayward, CA

Skills

Technical & Specialized Skills

Trade Training: In-progress training in interior restoration and custom work, guided by a master craftsperson Gaining proficiency with industrial sewing machinery and material handling

General Aptitude: Keen interest in specialized services such as surface protection application, reconditioning techniques, and precise material handling
Quality Focus: Strong focus on meticulous attention to detail required for high-end standards and custom client work

Languages

English

Native or Bilingual

Spanish