JUAN DIEGO SOTELO MARQUINA
Santa Ana
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable, with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Service Professional
Aptive Environmental
Yorba Linda
09.2020 - Current
- Inspected residential and commercial properties for pest infestations and damages.
- Applied safe and effective pest control treatments using industry-standard equipment.
- Educated clients on pest prevention techniques and maintenance practices.
- Resolved customer complaints promptly while adhering to company policies.
- Followed all company protocols when applying pesticides on the inside and outside of structures.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Monitored customer complaints regarding pest activity in order to identify problem areas requiring additional treatment.
Dock Worker/Forklift Operator
Roy Miller Freight Lines
Anaheim
11.2019 - 09.2025
- Inspected cargo for damage or defects.
- Operated forklifts to move cargo around the dock area.
- Stacked boxes on pallets according to size and weight requirements.
- Reported any damages or discrepancies found during inspection of goods to supervisor immediately.
- Assisted in loading and unloading containers with heavy machinery.
- Maintained accurate records of all incoming and outgoing shipments.
- Checked documents for accuracy prior to shipment.
- Cleaned and maintained dock areas including warehouses, storage yards, and workstations.
Education
High School Diploma -
Santa Ana High School
Santa Ana, CA06.2011
Skills
- Product Inspection
- Storage and Organization
- Shipping
- Problem-Solving
- Lift Equipment Operation
- Customer Service-Oriented
- Loading and Unloading
- Materials Handling
- Deadline-Driven
- Basic Math Aptitude
- Customer-Focused
- Staging and Sorting
- Safety Awareness
- Communication and Presentation
- General Laborer
Certification
- Fork Lift Certified
- Pest Control Branch 2 License
References
References available upon request.
Languages
- Spanish
- English, Full Professional
- Spanish, Full Professional
Timeline
Service Professional
Aptive Environmental
09.2020 - Current
Dock Worker/Forklift Operator
Roy Miller Freight Lines
11.2019 - 09.2025
High School Diploma -
Santa Ana High School