Juan De La Cruz
RIVERBANK
Summary
Results-driven supervisor skilled in fostering effective communication and team collaboration. Strong background in monitoring performance and providing constructive feedback, ensuring team goals are met and operational efficiency is maximized.
Overview
12
12
years of professional experience
Work History
Supervisor
Costco
Stockton
08.2021 - Current
- Supervised daily operations to ensure team efficiency and productivity.
- Led team meetings to discuss performance and set operational goals.
- Monitored employee performance and provided constructive feedback.
- Implemented safety protocols to promote a secure work environment.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Responded to Emails and communicated with carriers as needed.
Equipment Operator
Costco
Tracy
07.2019 - 08.2021
- Operated forklifts to transport merchandise throughout warehouse efficiently.
- Collaborated with team members to streamline workflow and enhance productivity.
- Worked in Returns and created Lots for auction on B-Stock
- Helped build pallets of similar merchandise for auction.
- Kept detailed records of Sales and communicated with outside carriers.
Store Manager
Party City
Modesto
10.2017 - 06.2019
- Managed daily store operations and ensured optimal customer service.
- Trained and supervised staff to enhance team performance and productivity.
- Conducted regular staff meetings to communicate goals and updates clearly.
- Implemented loss prevention strategies to minimize shrinkage risks effectively.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Resolved customer complaints in a timely manner.
- Created weekly work schedules for store personnel.
Store Clerk
Party City
Modesto
10.2013 - 10.2017
- Assisted customers with product selection and inquiries.
- Maintained clean and organized store displays and shelves.
- Operated cash register and processed transactions efficiently.
- Stocked merchandise and ensured proper inventory levels.
Education
Bachelor Of Arts (BA) - Psychology
CSU Stanislaus
Turlock, CA05-2018
Associate Of Arts (AA) - Psychology
Columbia College
Sonora, CA05-2015
High School Diploma -
Oakdale High School
Oakdale, CA05-2013
Skills
- Team leadership
- Operational management
- Effective communication
- Problem solving
- Conflict resolution
- Time management
- Decision making
- Team building
Languages
Spanish
Native/ Bilingual
Timeline
Supervisor
Costco
08.2021 - Current
Equipment Operator
Costco
07.2019 - 08.2021
Store Manager
Party City
10.2017 - 06.2019
Store Clerk
Party City
10.2013 - 10.2017
Bachelor Of Arts (BA) - Psychology
CSU Stanislaus
Associate Of Arts (AA) - Psychology
Columbia College
High School Diploma -
Oakdale High School