Juan Daniel Cavazos
San Nicolas De Los Garza
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
9
9
years of professional experience
Work History
B1 TEAM LEAD
Charger Logistics S. DE R.L. DE C.V.
06.2022 - Current
- Development of new department by starting new model of operations with B1 drivers
- Creating relationships with drivers and CSRs and educating them on the scope and limitations of this new operational model.
- Trained new team members by relaying information on company procedures and safety requirements.
- Effective team management, focused on their development and growth.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
SENIOR DISPATCH COORDINATOR
Charger Logistics S. DE R.L. DE C.V.
01.2021 - 06.2022
- Coordination for Inland intra USA & Canada movements.
- Streamlined communication between drivers, customers, and management for improved customer satisfaction.
- Mitigated potential conflicts between drivers or customers by acting as a liaison during high-pressure situations.
DISPATCH COORDINATOR
Charger Logistics S. DE R.L. DE C.V.
01.2021 - 01.2022
- Effective coordination for Inland intra USA movements, constant monitoring of units while maintaining stretch communication with CSR and drivers.
- Responded to high volume of phone and email requests to provide logistics information.
- Coordinated daily dispatch operations to ensure on-time deliveries and maximize fleet utilization.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Improved response times by prioritizing urgent requests while maintaining attention to routine orders.
ROAD FREIGHT IMPORT COORDINATOR
Hellmann Worldwide Logistics S.A. De C.V
09.2018 - 12.2020
- Communicate with project teams of cross functions to get equipment moving smoothly and shorten transportation lead-time.
- Managed over 200 monthly movements.
- Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.
- Provided training for junior team members on best practices at daily coordination, contributing to overall departmental efficiency.
SEA FREIGHT IMPORT COORDINATOR
Hellmann Worldwide Logistics S.A. De C.V
09.2016 - 09.2018
- Tracking shipments from origin and direct communication with broker.
- Follow established procedures for processing bills.
- Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
- Managed the resolution of customs-related issues, liaising with brokers agencies to ensure timely release of shipments.
- Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
AIR FREIGHT IMPORT COORDINATOR
Hellmann Worldwide Logistics S.A. De C.V
03.2016 - 09.2016
- Follow urgent shipments and arrange priority, accelerating deliveries over 30% from regular transit time.
- Ensure & confirm pickup and delivery appointments.
Education
BACHELOR DEGREE - International Relations
Universidad Autónoma De Nuevo León
12.2016
High School Diploma - Foreign Trade
Universidad Autónoma De Nuevo León
12.2015
Skills
- Effective team collaboration
- Effective communication
- Customer support
- Reporting abilities
- Relationship development
- Detail-oriented mindset
- Skilled in conflict resolution
- Customer focus
- Coaching and mentoring
Languages
English
Full Professional
Spanish
Native or Bilingual
French
Elementary
Japanese
Elementary
Timeline
B1 TEAM LEAD
Charger Logistics S. DE R.L. DE C.V.
06.2022 - Current
SENIOR DISPATCH COORDINATOR
Charger Logistics S. DE R.L. DE C.V.
01.2021 - 06.2022
DISPATCH COORDINATOR
Charger Logistics S. DE R.L. DE C.V.
01.2021 - 01.2022
ROAD FREIGHT IMPORT COORDINATOR
Hellmann Worldwide Logistics S.A. De C.V
09.2018 - 12.2020
SEA FREIGHT IMPORT COORDINATOR
Hellmann Worldwide Logistics S.A. De C.V
09.2016 - 09.2018
AIR FREIGHT IMPORT COORDINATOR
Hellmann Worldwide Logistics S.A. De C.V
03.2016 - 09.2016
High School Diploma - Foreign Trade
Universidad Autónoma De Nuevo León
BACHELOR DEGREE - International Relations
Universidad Autónoma De Nuevo León
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