Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Juan Chavez

Santa Cruz

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

Overview

8
8
years of professional experience

Work History

Shop Manager

Monro Inc.
11.2022 - Current
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Trained team members in successful strategies to meet operational and sales targets.

Store Manager

AutoZone
11.2018 - Current
  • Managed inventory control, cash control and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

Body Shop Technician

Affordable Repair
01.2016 - 11.2018
  • Replaced and repaired vehicle parts according to work order instructions.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Inspected new parts and areas of repair to verify correctness and quality.
  • Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.

Education

High School Diploma -

Harbor High School
Santa Cruz, CA
06.2016

Skills

  • Records Organization and Management
  • Employee Training
  • Supply Ordering
  • Policy Development and Enforcement
  • Administrative Management
  • Financial Management
  • Cash Management
  • Sales Process
  • Direct Sales
  • Team Oversight
  • Time Management
  • Work Area Cleanliness

Languages

Spanish
Native or Bilingual

Timeline

Shop Manager

Monro Inc.
11.2022 - Current

Store Manager

AutoZone
11.2018 - Current

Body Shop Technician

Affordable Repair
01.2016 - 11.2018

High School Diploma -

Harbor High School

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Juan Chavez