Summary
Overview
Work History
Skills
Languages
Timeline
Generic

Juan Casas

Torrance,CA

Summary

Property management professional with proven ability to oversee and improve multiple properties. Known for enhancing tenant relationships and operational workflows. Valued for collaborative team efforts and adaptability in dynamic environments, showcasing skills in property maintenance and budget management.

Overview

7
7
years of professional experience

Work History

Regional Property Supervisor

Mabry Property Management
11.2021 - Current
  • Established strong relationships with owners, investors, and key stakeholders through transparent communication and regular reporting on property performance metrics.
  • Managed budgets for multiple properties in the region, resulting in maximized financial performance and minimized operating expenses.
  • Conducted regular property inspections to identify areas for improvement and proactively address any potential issues before they escalated.
  • Conducted market analyses to inform decisions regarding rental rates, concessions, and other leasing strategies for optimal revenue generation.
  • Reduced property maintenance costs by negotiating favorable contracts with vendors and regularly monitoring expenses.
  • Optimized rent collection processes which led to an increase in on-time payments from tenants.
  • Assisted in the acquisition and onboarding of new properties, ensuring seamless integration into existing management structures.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Kept properties in compliance with local, state, and federal regulations.
  • Communicated effectively with owners, residents, and on-site associates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Responded to Common Area Maintenance (CAM) inquiries.

Business to Business Sales Manager

AT&T
04.2018 - 08.2021
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Developed and implemented comprehensive salesperson training program.
  • Organized promotional events and interacted with community to increase sales volume.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Managed high-performing sales team, consistently achieving or surpassing quarterly targets.
  • Implemented innovative sales techniques that led to increased close rates and shorter sales cycles.
  • Built strong relationships with key clients, fostering long-term partnerships and repeat business.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.

Skills

  • Budgeting and financial analysis
  • Operational efficiency
  • Staff training and development
  • Asset management
  • Property inspection
  • Property inspections
  • Payment collection
  • Building operations
  • Maintenance coordination
  • Commercial property
  • Fair housing compliance
  • Skilled multi-tasker

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Regional Property Supervisor

Mabry Property Management
11.2021 - Current

Business to Business Sales Manager

AT&T
04.2018 - 08.2021

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Juan Casas