Summary
Overview
Work History
Education
Skills
Projects
Languages
LANGUAGES
Websites
Timeline
Generic

JUAN BARRIOS

San Diego

Summary

Dynamic professional with a strong background in software development and technical support, notably at Comisión Estatal de Servicios Públicos de Tijuana. Proficient in SQL database management and adept at delivering exceptional customer service. Proven ability to enhance software applications and ensure data accuracy, driving operational efficiency and user satisfaction.

Overview

28
28
years of professional experience

Work History

HUB Driver

Autozone
National City
04.2024 - Current
  • Operated as a driver at the National City HUB Mega Store, delivering parts to various Auto Part stores in California.

Systems Analyst

Comisión Estatal de Servicios Públicos de Tijuana
Tijuana
01.1999 - Current
  • Developed and maintained software applications while configuring computer equipment for the Human Resources department, ensuring data accuracy using Windows and Office automation tools.
  • Generated detailed, informative reports and supported the conversion and validation of HR data, contributing to the completeness and preparedness of data for further processing.

Customer Service/Technical Support

Telvista Mexico
06.2008 - 01.2016
  • Worked at Telvista's Call Center providing support to Verizon resolving Internet, Telephone, Television and Billing issues.

Computer programmer

Banca Serfin
01.1998 - 12.1998
  • Developed and improved software applications for different departments of the financial institution.

Education

Lic. - Informática (Computer Science)

Instituto Tecnólogico De Tijuana
Tijuana Baja California
01.1990

Skills

  • Delphi programming
  • SQL database management
  • Unix operating systems
  • Windows environments
  • Informix databases
  • Microsoft Office suite
  • HTML and CSS basics
  • Java and Python programming courses
  • Software configuration

Projects

Payroll Administration, Accurately calculate employee salaries and withholdings; maintain payroll history of every employee; efficiently generate calculation reports and other important documents; direct deposit processing. Attendance Management, Track employee attendance including tardy, absences, and vacation days; create and manage shifts; generate timesheets that are necessary for payroll administration; capture the start and end of shifts by digitalizing scanned fingerprints. Core Human Resources, Allows the human resources department to access and administer employee information; store employee education, training, and certification history; digitalize documents; generate employee badges.

Languages

  • English
  • Spanish

LANGUAGES

English
Professional
Spanish
Native/ Bilingual

Timeline

HUB Driver

Autozone
04.2024 - Current

Customer Service/Technical Support

Telvista Mexico
06.2008 - 01.2016

Systems Analyst

Comisión Estatal de Servicios Públicos de Tijuana
01.1999 - Current

Computer programmer

Banca Serfin
01.1998 - 12.1998

Lic. - Informática (Computer Science)

Instituto Tecnólogico De Tijuana
JUAN BARRIOS