Juan Armando Carrillo
South Gate
Summary
Efficient Clerical Worker known for high productivity and ability to complete tasks swiftly. Specialize in data entry, record management, and customer service. Excel in communication, organizational skills, and adaptability, ensuring smooth operation in fast-paced environments.
Overview
12
12
years of professional experience
4032
4032
years of post-secondary education
1
1
Certification
Work History
Clerical Worker
Westmont Living
Culver City
08.2024 - Current
- Managed daily clerical tasks to support operational workflows at Westmont Living.
- Processed resident paperwork and maintained accurate records in the database.
- Coordinated communication between departments to ensure smooth operations.
- Assisted in scheduling appointments and meetings for staff and residents.
- Maintained office supplies and organized inventory for optimal efficiency.
- Handled incoming calls and directed inquiries to appropriate personnel promptly.
- Implemented filing systems to improve document retrieval and organization.
- Organized and filed documents, both physically and electronically.
- Prepared reports using Microsoft Office applications including Excel, Word, and PowerPoint.
- Answered customer inquiries by phone and in person.
- Greeted visitors in a professional manner upon their arrival at the office.
- Managed a database of client information and inputted data accurately into system.
Behavioral Therapist
CALIFORINA PSYCHCARE
Van Nuys
01.2017 - 01.2018
- In home treatment for children with autism and other spectrum disorders
- Mentored junior therapists in best practices and therapeutic techniques.
- Participated in ongoing professional development and training initiatives.
- Developed individualized treatment plans for diverse client needs.
- Conducted one-on-one therapy sessions to support behavioral improvement.
- Collaborated with multidisciplinary teams to enhance client care strategies.
- Implemented evidence-based interventions tailored to specific disorders.
- Documented client progress and adjusted treatment approaches accordingly.
- Educated families on behavioral techniques and coping strategies.
Facilitation Leader
ARC AFTER SCHOOL PROGRAM
South Gate
01.2015 - 01.2017
- Interacting with students grades 9th-12th
- Facilitating different programs after school
- Weekend trips (snorkeling, kayaking, rock climbing, hiking)
- Promote different ways a student can be a leader
- Led daily program operations for after-school activities and student engagement.
- Developed and implemented educational curriculum aligned with student needs.
- Coordinated staff schedules and training for optimal program delivery.
- Fostered positive relationships with parents, students, and community partners.
- Oversaw compliance with safety regulations and program standards.
- Managed resources effectively to enhance program offerings and efficiency.
Sales Associate
SUNGLASS HUT
Northridge
01.2015 - 12.2015
- Maintained store displays to ensure a visually appealing shopping environment.
- Educated customers on product features and benefits of various eyewear options.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales targets and goals.
- Handled customer inquiries and resolved issues to ensure satisfaction.
- Organized inventory and restocked shelves to optimize product availability.
- Assisted customers in selecting sunglasses that suit their style and needs.
Sale Associate
RADIO SHACK
Lynwood
01.2014 - 01.2015
- Managed inventory levels and performed stock replenishment activities.
- Processed sales transactions using point-of-sale systems accurately.
- Collaborated with team members to maintain a clean and organized store environment.
- Educated customers on product warranties and return policies effectively.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Assisted customers in selecting electronic products and accessories.
- Demonstrated product features to enhance customer understanding and satisfaction.
Education
Bachelor of Arts - Communications
California State University, Northridge
Northridge, CAHigh School Diploma -
Southgate High School
South Gate, CASkills
- Bilingual Spanish
- Open to constructive criticism
- Fast learner
- Budgeting skills
- Microsoft Office
- Record keeping
- Filing systems
- Document management
- Expense reporting
- Team collaboration
- Conflict resolution
- Attention to detail
- Effective communication
- Time management
- Leadership skills
- Cost control
- Valid Driver's license
Certification
- Food Handlers
- CPR card
References
References available upon request.
Languages
Spanish
Timeline
Clerical Worker
Westmont Living
08.2024 - Current
Behavioral Therapist
CALIFORINA PSYCHCARE
01.2017 - 01.2018
Facilitation Leader
ARC AFTER SCHOOL PROGRAM
01.2015 - 01.2017
Sales Associate
SUNGLASS HUT
01.2015 - 12.2015
Sale Associate
RADIO SHACK
01.2014 - 01.2015
Bachelor of Arts - Communications
California State University, Northridge
High School Diploma -
Southgate High School