Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Juan Alvarado

San Juan Capistrano

Summary

I have been in the industry for more then 25 years, started as a driver and had the opportunity to climb positions deserved by working hard to prove that I am capable of taking on new responsibilities. I am a highly-motivated employee with desire to take on new challenges. I also possess a strong work ethic, customer-focused individual with a passion for delivering exceptional service. Committed to improving customer satisfaction and driving positive outcomes. Known for being organized and with great communications and team work abilities, with a commitment to achieve company goals and delivering exceptional service. Experienced in fast-paced environments and adaptable to last-minute changes thrive under pressure and driven by the need of learning new management skills.

Site One has been my home away from home for 10 years, and my focus will always be to make sure that everyone around me here, feels like at home.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

Site One Landscape Supply
San Juan Capistrano
12.2015 - Current

Start my day by making sure that the store is ready to open and operate by 6:30 a.m. Monday through Friday, as well as 7 a.m. on Saturdays. All doors and gates are open, making sure all aisles are clean and stocked up as best as possible for customers to find what they need. Making sure the coffee is hot, we have cups available for our customers, the counter is clean, and the drawer is counted for cash transactions. Make sure that all of my coworkers are ready to start our day as best as we can by talking about our day to come, making sure everyone has their safety gear on, getting our drivers ready by double-checking their orders and routes, and helping them get on their way as soon as possible. Be at the counter all day to help walking customers, checking emails from customers for any bids needed, or helping with any product questions, as well as emails from coworkers from other branches. Answer the phone at the branch and my cell phone for any customer needs. Create purchase orders and transfers for any materials needed to fulfill existing and future orders. Pull orders for customers, help with shipping and receiving if needed, and jump on the forklift to unload or load trucks. Have all trucks and forklifts secured and parked, ready for the next day, as well as all orders pulled and ready for the next day. Make sure all doors and gates are closed, and that the end-of-day process is done before I leave for the day.

Education

High School Diploma -

Santa Ana High School
Santa Ana, CA
06-2014

Skills

  • Excellent communication skills
  • Interpersonal communication
  • Decision-making
  • Flexible and adaptable
  • Relationship building
  • Calm under pressure
  • Multitasking Abilities
  • Forklift-certified operator
  • 12-volt lighting certified
  • Hardscape knowledge
  • Purchasing capability

Languages

Spanish
Professional
English
Professional

References

References available upon request.

Timeline

Assistant Store Manager

Site One Landscape Supply
12.2015 - Current

High School Diploma -

Santa Ana High School
Juan Alvarado