JÉSSICA RIGHETO
Toronto,Canada
Summary
- Continuously improve skills in customer service.
- Offering dependable and diligent approach to maintaining cleanliness and hygiene. Brings understanding of safe cleaning practices and ability to quickly learn and apply new techniques. Ready to use and develop organizational and problem-solving skills in cleaner role.
- Seek growth opportunities within the company, aiming for positions of greater responsibility.
- Learn from professionals in the field and bring value to the team, focusing on personal and professional development.
- Eager to learn and develop new skills, with the ability to quickly adapt to different roles and challenges.
- Organization: Committed to maintaining a clean and tidy work environment, promoting comfort for everyone.
- Collaboration: Works proactively in a team, always ready to assist colleagues and resolve issues quickly.
- Quick Adaptation: Capable of adjusting to new situations and finding effective solutions rapidly.
- Multitasking: Strong ability to maintain efficiency even in high-demand environments.
Overview
2
2
years of professional experience
Work History
Waitress
Shoeless Joe's Sports Grill
11.2024 - Current
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Processed orders and sent to kitchen employees for preparation.
- Inspected dishes and utensils for cleanliness.
Waitress
New Casa Abril Restaurant and Catering
05.2023 - 11.2024
- As waitress provide attentive and personalized service to customers, ensuring high-quality dining experience, addressing special requests, and maintaining courteous and welcoming demeanor in all interactions
- Greet customers with courtesy, present menus, and offer personalized suggestions based on preferences or dietary restrictions
- Take food and beverage orders, ensuring all requests are handled with accuracy and efficiency
- Deliver orders promptly, maintaining both quality and timely service
- Arrange tables between guests, keeping environment clean and organized
- Monitor quality of dishes and beverages before service to ensure customer satisfaction
- Present bill to customers and process payments accurately and securely
- Communicate effectively with team to ensure smooth and efficient service
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Education
Bachelor of Architecture - Architecture And Urban Planning
Centro Universitário Senac
São Paulo, Brazil12-2015
Skills
- Cleaning and sanitizing
- Sweeping and mopping
- Interior and exterior cleaning
- Furniture moving
- Heavy lifting
- Organizational skills
- Fast Learner
- Ability to Work in Team
- Adaptability
- Communication
- Customer service
- Conflict resolution
- Strong multitasking
- Cleanliness
- Attention to detail
Languages
Portuguese
Native or Bilingual
English
Full Professional
Spanish
Elementary
Personal Information
Nationality: Brazilian
Timeline
Waitress
Shoeless Joe's Sports Grill
11.2024 - Current
Waitress
New Casa Abril Restaurant and Catering
05.2023 - 11.2024
Bachelor of Architecture - Architecture And Urban Planning
Centro Universitário Senac
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