Kylye Nelson
Mission,BC
Summary
Aiming for part-time roles to sustain a balanced professional and personal life
Overview
10
10
years of professional experience
Work History
Supervisor
Costco Wholesale
Abbotsford, BC
06.2017 - 07.2024
- Developed strategies to improve team performance and productivity.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Collaborated with other departments to coordinate workflow processes between teams.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Directed and supervised team of 15 employees in daily operations.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Trained new employees on company policies and procedures.
- Complied with company policies, objectives and communication goals.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Oversaw inventory management, ensuring adequate stock levels and reducing waste.
Supervisor
Tim Hortons
Abbotsford, BC
07.2014 - 07.2017
- Motivating staff
- Schedule
- Disciplinary actions
- Money handling and safe procedures
- Open and close procedures
- Handling distressed and upset members in a come and receptive way
Education
Grade 12 diploma -
yale secondary
Skills
- Organized and detail-oriented
- Workflow management
- Verbal and written communication
- Trustworthiness
- Team leadership
- Conflict resolution
- Self-starter
- Collaboration and independence
Affiliations
- Hiking / Walks with my Dog
- Reading
- Crafts
References
References available upon request.
Timeline
Supervisor
Costco Wholesale
06.2017 - 07.2024
Supervisor
Tim Hortons
07.2014 - 07.2017
Grade 12 diploma -
yale secondary