Grace Montalvo
Toronto,ON
Summary
Friendly high school student seeking to apply skills in a customer service or sales position. Available for after-school, weekend and holiday shifts. Quick learner who is hardworking and punctual. Excellent judgement and communication and organizational skills. Dependable, responsible and able to successfully manage multiple priorities with a positive attitude.
Overview
5
5
years of professional experience
Work History
Dress Runner
The Fitzroy
05.2023 - Current
- Offer support for customers for high volume of customers who attend store to find dress to rent for special occasion
- Locate appropriate dresses within inventory, efficiently act on customer requirements and ensure customers have pleasant, welcoming experience
- Return dresses to their locations and assist with end-of-day cleanup and closure activities
- Handle high-pressure situations calmly and effectively, showcasing resilience even during challenging times
- Directly interact with customers to help build loyalty
Co-op Student
Raw Design Inc
02.2023 - 06.2023
- Assisted with architecture office duties
- Shadowed firm architects, attend site visits and participate in mentor sessions.
- Achieved strong performance consistently throughout program duration, reflecting unwavering commitment to learning excellence
- Demonstrated adaptability by quickly mastering new software tools and technologies as required for various assignments
- Assisted in special social media projects, working with supervisors in timely delivery of services
Cashier
Fiesta Farms
11.2021 - 05.2022
- Maintained responsibility for counting contents of cash register drawer at end of each shift, maintaining receipts, records, and withdrawals
- Welcomed customers and helped determine their needs
- Operated cash register for cash, debit and credit card transactions with excellent accuracy levels
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers
- Assisted customers with returns, refunds and resolving transaction issues
Childcare Provider
After School Child Care
06.2019 - 03.2020
- Maintained responsibility for monitoring children’s play activities in fun, engaging and safe manner
- Assisted with preparing snacks and refreshments
- Sanitized and ensure safety of toys and play equipment
- Communicated with parents about activities, behaviours and related issues
Education
High School Diploma -
Central Toronto Academy
570 Shaw Street, Toronto ON M6G 3L606.2024
Skills
- Interpersonal skills
- Communication skills
- Time management
- Punctuality
- Conversational French
- Multi-tasking
- Guest Relations
Volunteer Experience
- School photography, 05/01/23, 06/01/23, Photography for the annual school musical. Posed and performance photographs were used by actors who will be pursuing performance after high school, promotion of the performances and the program.
- Landscaping, 05/01/21, 08/01/21, Landscaping of all large backyard condo area, including raking out rocks and breaking up existing soil, piling rubble and shovelling it into bags and carrying it away for disposal, spreading soil and grass seed, doing daily watering and maintenance for the summer.
- Camp counsellor assistant, 07/01/19, Help organize, lead and promote interest in recreational activities such as arts and crafts, sports and games. Support set-up of supplies, equipment and entertainment. Assist with explaining techniques and procedures in recreational activities and demonstrating use of materials and equipment.
References
Available upon request
Timeline
Dress Runner
The Fitzroy
05.2023 - Current
Co-op Student
Raw Design Inc
02.2023 - 06.2023
Cashier
Fiesta Farms
11.2021 - 05.2022
Childcare Provider
After School Child Care
06.2019 - 03.2020
High School Diploma -
Central Toronto Academy
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