Jöseph Yadegari
Toronto,ON
Summary
Experience in the customer service industry, including roles as a customer service agent at an airport and working with customers one-on-one at Uber, has honed my ability to navigate diverse environments and deliver exceptional service.
I am able to prepare financial plan involving assess equity, investment and retirement plans based on the accounting skills to generate reports, cash flow management and strong mathematics skills that I have developed in called.
- Utilizes problem-solving abilities to examine financial procedures and limitations in relation to projects and tasks and have experience of MS office products and Excel skills.
- Prepares daily financial reports by deadlines using Quickbooks.
Overview
5
5
years of professional experience
Work History
Uber Black
Uber - Self Employed
06.2022 - Current
- Client Interaction: Experience in dealing with a diverse range of customers on a daily basis with high customer satisfaction over time.
- Time Management: Ability to manage time efficiently, ensuring prompt and reliable service to customers both in Airport and Uber.
- Adaptability: Adaptable to manage changing circumstances and maintained a positive attitude during peak demand periods.
- Communication Skills: Able to communicate clearly and professionally to assist customers in a friendly and approachable manner on daily basis.
Airport Customer Service Agent
Aviator Airport Services AB
06.2018 - 03.2020
- Verified identification and travel documents to efficiently board passengers for on-time departure.
- Provided passenger assistance at ticket counter and gate areas by issuing tickets, checking baggage and assigning seats.
- Coordinated with ramp agents to successfully store, remove and transport customer baggage.
- Resolved customer requests, questions and complaints by analyzing individual situations and determining best use of resources.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Education
Ontario College Advanced Diploma - Business Administration - Financial Planning
Seneca College of Applied Arts And Technology
North York, ON08.2023
Skills
- Amadeus Altea Reservation
- Adobe Software
- Service Quality
- Organizational Policies
- Microsoft Tools
- Accounting
- Quick learner
- Flight Management
- Making Announcements
- Working under high pressure
Languages
English
Swedish
Persian
Timeline
Uber Black
Uber - Self Employed
06.2022 - Current
Airport Customer Service Agent
Aviator Airport Services AB
06.2018 - 03.2020
Ontario College Advanced Diploma - Business Administration - Financial Planning
Seneca College of Applied Arts And Technology
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