Julius Salcedo
Morgan Hill
Summary
Multi-unit operations leader with 8+ years of experience driving business performance, leading large cross-functional teams, and managing high-volume operations. Proven track record of improving financial performance, increasing customer satisfaction, developing high-performing leaders, and executing operational initiatives at scale. Experienced in P&L management, talent development, operational strategy, and leading teams through growth and change in fast-paced customer-focused organizations.
Overview
8
8
years of professional experience
Work History
Restaurant Leader
Raising Cane's
San Jose, CA
02.2025 - Current
- Lead operations for a high-volume business generating over $10M in annual revenue, ensuring consistent execution of operational, financial, and customer experience standards.
- Directly oversee a leadership team of 8 Restaurant Managers and more than 160 employees, fostering a culture focused on accountability, team development, and operational excellence.
- Support broader regional business initiatives across 3 locations with combined annual revenues exceeding $25M, partnering with senior leadership to align operational strategies and performance goals.
- Implemented standardized operational procedures and optimized internal systems to improve execution consistency, efficiency, and service delivery.
- Increased EBITDAR by 10% within two accounting periods through labor optimization, cost control strategies, and performance-focused leadership.
- Drive employee engagement, leadership development, and succession planning to strengthen organizational performance and retention.
Area Coach of Operations
Panda Restaurant Group, Inc., Panda Express
Tennessee / Georgia
02.2022 - 01.2025
- Directed operations across 9 locations, overseeing financial performance, operational execution, guest experience, facilities, and leadership development.
- Led and developed 9 General Managers, 12 Assistant Managers, and more than 180 employees across the region.
- Facilitated regional leadership training sessions and operational workshops focused on performance improvement, leadership development, and execution consistency.
- Drove a 15% increase in annual revenue and improved customer satisfaction metrics by 10% through operational improvements and leadership development initiatives.
- Achieved top company performance rankings in people development and operational metrics.
- Partnered with Human Resources on employee relations investigations, succession planning, leadership transitions, and workplace compliance matters while maintaining region-leading retention metrics.
- Achieved 0% management turnover in 2024 through culture-focused leadership and talent development.
- Supported regional implementation of operational initiatives, training systems, and process improvements across multiple locations.
- Contributed to regional recognition as a Top Workplace in Tennessee through strong investment in employee engagement and workplace culture.
General Manager / Training Leader
Panda Restaurant Group, Inc., Panda Express
Augusta, GA
05.2018 - 02.2022
- Led operations for a high-volume location while overseeing staffing, financial performance, customer experience, and operational standards.
- Increased annual revenue by 40% through operational improvements, team development, and community engagement initiatives.
- Recruited, trained, and developed future General Managers and Assistant Managers across the Southeast region.
- Selected to support regional training and leadership development initiatives based on strong operational performance and people leadership results.
- Built and retained high-performing teams through structured coaching, accountability, and talent development.
- Maintained strong operational execution across labor management, cost controls, customer satisfaction, and team performance metrics.
Skills
- Multi-Unit Operations Leadership
- P&L Management
- Team Leadership & Development
- Customer Experience
- KPI & Performance Management
- Strategic Planning & Execution
- Talent Development & Retention
- Process Improvement
Timeline
Restaurant Leader
Raising Cane's
02.2025 - Current
Area Coach of Operations
Panda Restaurant Group, Inc., Panda Express
02.2022 - 01.2025
General Manager / Training Leader
Panda Restaurant Group, Inc., Panda Express
05.2018 - 02.2022