
Customer-oriented manager with 29 years of experience dedicated to delivering positive customer experiences to promote loyalty and repeat business. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Loyal Sales leader with sound judgement, good planning abilities and interpersonal communication strengths.
Business Development
Account Management
Customer Retention
Contract Negotiations
Vendor Sourcing
Project Management
Quality Management
Operations Oversight
Staff Supervision
Problem Resolution
Verbal and written communication
Networking abilities
Time Management
Customer Relations
Team Player
Completed course with honors and recognition award for 100% attendance.