Jérémie Kasongo MWAMBA
Kinshasa,République Démocratique du Congo
Overview
11
11
years of professional experience
Work History
CEO + Community Manager
GLITTERY CAR WASH
Kinshasa
08.2023 - Current
- Achieved company growth by implementing strategic plans and streamlining operations.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Enhanced brand reputation with effective marketing campaigns and public relations efforts.
- Created a positive work culture, resulting in increased employee satisfaction and retention rates.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
Storekeeper
Chambre Froide Muntu
Kinshasa
04.2020 - 07.2023
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Ordered goods from various vendors to maintain store merchandise levels.
- Enhanced store organization by implementing effective storage solutions and space utilization techniques.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Minimized losses due to spoilage or damage by implementing proper handling techniques and storage conditions for goods.
- Welcomed customers to assist in selecting appropriate merchandise and products.
- Filled orders by gathering merchandise specified in requisitions.
- Optimized warehouse space usage by implementing innovative storage methods and reorganizing items as necessary.
- Documented shipping and receiving records to confirm receipt of orders.
Community Manager
ENA EVENT AGENCY
01.2016 - 01.2021
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Trained new staff members on effective use of digital tools for managing communications within the online community environment efficiently.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Organized regular community events, fostering a sense of belonging among members and promoting networking opportunities.
- Facilitated open dialogue among community members by moderating discussions and addressing concerns in a timely manner.
- Collaborated with cross-functional teams, optimizing marketing initiatives that supported community growth.
- Boosted community engagement by developing and implementing comprehensive social media strategy.
Inventory Manager
Chambre Froide Samia
Kinshasa
03.2016 - 12.2019
- Created and updated regular inventory reports and records.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Analyzed inventory data to identify and address stock discrepancies.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Reduced stock discrepancies with thorough monitoring of inventory levels and timely resolution of issues.
- Developed and implemented policies and procedures for inventory management.
- Coordinated with suppliers to guarantee timely delivery of inventory and materials.
- Managed relationships with vendors to ensure timely delivery of products while maintaining quality standards.
- Maximized storage capacity by effectively organizing warehouse layout and implementing space-saving techniques.
- Maintained high levels of customer satisfaction through efficient handling of orders, prompt issue resolution, and effective communication channels with clients.
- Developed and maintained knowledgeable and productive team of employees.
Community Manager
Wise Net Work
01.2014 - 01.2016
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Continuously assessed community goals and objectives, making data-driven decisions to align strategies with overall organizational priorities.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Developed and managed budget for community projects, ensuring effective allocation of resources and financial sustainability.
Education
Diplôme de graduat - Gestion Informatique et Réseau
UNIVERSITE REVEREND KIM
01.2018
Diplômé d'Etat - Section Littéraire, Option: Latin Philo
INSTITUT DE LA GOMBE
Kinshasa 06.2017
Skills
- Effective decision making
- Operational excellence
- Customer focus
- Strategic visioning
- Sociable, dynamique, ouvert d’esprit
- Confiant, serviable, honnête et discret
Languages
French
Native or Bilingual
Lingala
Native or Bilingual
Personal Information
- Date of Birth: 04/22/96
- Nationality: CONGOLAISE
- Marital Status: Célibataire
Excel et Word
Je suis compétent dans l’utilisation des logiciels Word et Excel
Timeline
CEO + Community Manager
GLITTERY CAR WASH
08.2023 - Current
Storekeeper
Chambre Froide Muntu
04.2020 - 07.2023
Inventory Manager
Chambre Froide Samia
03.2016 - 12.2019
Community Manager
ENA EVENT AGENCY
01.2016 - 01.2021
Community Manager
Wise Net Work
01.2014 - 01.2016
Diplôme de graduat - Gestion Informatique et Réseau
UNIVERSITE REVEREND KIM
Diplômé d'Etat - Section Littéraire, Option: Latin Philo
INSTITUT DE LA GOMBE