Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Qualities
Languages
Affiliations
Certification
Timeline
Generic
Jörg Dietermann

Jörg Dietermann

Invermere,BC

Summary

Dynamic Senior Service Engineer with extensive experience at Schottel Canada Inc., excelling in troubleshooting and customer relations. Proven track record in enhancing system reliability through effective preventive maintenance and technical training. Skilled in vibration analysis and project management, driving improvements and ensuring compliance with industry standards.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Senior Service Engineer

Schottel Canada Inc.
, BC
06.2023 - Current
  • Conducted training sessions for customers on new hardware and software products.
  • Responded promptly to customer inquiries regarding product usage or technical issues.
  • Performed preventive maintenance tasks including upgrades, patches, configuration changes and troubleshooting.
  • Analyzed logs from multiple sources to detect anomalies in system behavior.
  • Provided recommendations on improvements or modifications needed for existing systems.
  • Communicated effectively with customers via phone, email and chat support channels.
  • Monitored system performance metrics to identify potential problems before they occur.
  • Assessed equipment function and developed repair plans during visits to customer locations.
  • Used liquid nitrogen in assembly of components with tight tolerances.
  • Installed monitoring devices to provide ongoing surveillance of high-value assets.

Senior Service Engineer

Schottel Nordic AS
Frogner
07.2015 - 06.2023
  • Building up a Service Workshops.
  • Planning and Executing jobs Worldwide.
  • Full Scope of Schottel Work with full Overhaul including adjustment of Gearboxes and Commissioning.
  • Vibration measurements and alignments.
  • Troubleshooting and Contact with Insurances/ Costumers/ Classification.
  • Investigation on Damages.
  • Order Spareparts.
  • Used liquid nitrogen in assembly of components with tight tolerances.
  • Installed monitoring devices to provide ongoing surveillance of high-value assets.
  • Supervised junior maintenance staff, providing training and guidance on best practices and safety protocols.
  • Led the installation of new equipment, ensuring compliance with technical specifications and safety standards.
  • Diagnosed and repaired mechanical issues according to industry standards.
  • Analyzed failure trends to prevent recurrence and improve system reliability.

Service Engineer/ Trainer

Schottel GmbH
Spay
01.2005 - 01.2015
  • Service Worldwide.
  • Specialized Training in Electronics, Hydraulics and Pneumatics.
  • Full Scope of Schottel Service in Maintenance and Commissioning.
  • 2011 to 2015 As well Trainer for Service Engineers, Costumers, in House and on Site.

Repair and Assembly Worker

Schottel GmbH
Spay
01.2004 - 01.2005
  • Working in different Workshops, repair workshops and new buildings at the main Factory.
  • Learn Balancing, Gearbox adjustment, Full assembly, Quality control and many more.
  • Small Service jobs.

Apprenticeship

Schottel GmbH
Spay
09.2002 - 01.2004
  • Apprenticeship as Lathe and Mill Machinist with CNC and Conventional techniques.

Education

Specialized School for Heavy Industry (College) -

BBS Lahnstein
Lahnstein, Germany
09.2002

Highschool (German Equivalent) -

Marksburgschule
Braubach
08.2000

Primary School (German Equivalent) -

Marksburg Schule
Braubach

Skills

  • Troubleshooting
  • Costumer Relations
  • Teamleader
  • All Mechanical works
  • Electrical troubleshooting and repair
  • Collecting Vibration Data
  • Alignment of Machinery
  • System troubleshooting
  • Preventive maintenance
  • Technical training
  • Performance monitoring
  • Parts ordering
  • Project management
  • Failure analysis
  • Customer relationship management
  • Engineering principles
  • Maintenance planning
  • Crane operation
  • Equipment maintenance and repair
  • Bearing maintenance
  • Welding techniques
  • Repair expertise
  • Installations expertise
  • Seal replacement
  • Hydraulic systems
  • Control systems
  • Machine repair

Hobbies and Interests

Motorsport/ Cars/ Bikes, Hunting and Shooting, Outdoors, Fixing things, Farming, Autocad and 3d Printing

Languages

German, English, Norwegian, Spanish, Dutch

Qualities

  • Teamplayer
  • Highly Motivated
  • High identification with Schottel
  • Open minded for new ways
  • Works good under pressure
  • Communicative
  • Works autonomous and self efficient
  • Loyal

Languages

English
Full Professional
German
Native/ Bilingual
Spanish
Elementary
Dutch
Limited
Norwegian
Limited

Affiliations

  • 3D Engineering/Printing
  • Programming
  • Motorsports
  • Shooting
  • Fishing/Hunting
  • Farming

Certification

  • Crane
  • Forklift
  • Balancing

Timeline

Senior Service Engineer

Schottel Canada Inc.
06.2023 - Current

Senior Service Engineer

Schottel Nordic AS
07.2015 - 06.2023

Service Engineer/ Trainer

Schottel GmbH
01.2005 - 01.2015

Repair and Assembly Worker

Schottel GmbH
01.2004 - 01.2005

Apprenticeship

Schottel GmbH
09.2002 - 01.2004

Specialized School for Heavy Industry (College) -

BBS Lahnstein

Highschool (German Equivalent) -

Marksburgschule

Primary School (German Equivalent) -

Marksburg Schule
Jörg Dietermann