Jördh Annelie Meyer
Vancouver,BC
Summary
Dedicated and experienced professional with a background in customer service, hospitality, and administrative roles. Known for reliability, punctuality, and a customer-oriented approach, I have honed my skills in fast-paced environments, ensuring customer satisfaction and smooth operations. With a passion for teamwork and a commitment to fostering a positive work environment, I excel in collaborative settings. My strong communication skills, attention to detail, and ability to handle challenging situations make me a valuable asset to any team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
General labour
Pristine Labour
05.2024 - Current
- Follow safety protocols and use PPE to comply with OSHA regulations
- Keep the construction site clean and orderly, manage waste disposal and recycling
- Coordinate tasks with team members and supervisors
- Log daily activities and report progress to supervisors.
People Admin Associate
ZALVUS GmbH
12.2022 - 01.2024
- Coordinated and managed employee onboarding and offboarding
- Managed payroll for 70 employees with accuracy and confidentiality
- Drafted employment contracts and references; maintained comprehensive employee files
- Handled confidential employee information with utmost discretion
- Entered and updated information in databases and spreadsheets with precision
- Coordinated and scheduled meetings and appointments efficiently
- Prepared meeting materials, agendas, and recorded minutes
- Drafted and proofread correspondence, reports, and various documents
- Answered phone calls and emails professionally and promptly
- Managed and organized all incoming and outgoing mail and packages efficiently
- Managed office supplies, including ordering new stock and maintaining inventory levels
- Contacted clients and suppliers to schedule appointments and resolve issues promptly
- Maintained a clean and organized office environment
Bartender
PK - Event Catering
04.2016 - 06.2023
- Provided exceptional bar service in high-energy environments such as nightclubs, festivals, and private events
- Prepared and served a variety of alcoholic and non-alcoholic beverages
- Managed cash and credit card transactions, ensuring accuracy and compliance with company policies
- Maintained a clean and organized bar area, including restocking supplies and cleaning glassware and equipment
- Engaged with customers to create a welcoming atmosphere, providing recommendations and answering questions about menu items
- Handled multiple drink orders simultaneously during peak times, maintaining speed and efficiency
- Enforced legal drinking age requirements and checked IDs to prevent underage drinking
- Assisted in the setup and breakdown of bar areas for events, ensuring all equipment and supplies were properly stored
- Resolved customer complaints and issues promptly, maintaining a high level of customer satisfaction
Customer Service at Concert House Berlin
Artis mbH
01.2022 - 12.2022
- Enforced safety protocols, ensuring compliance and a safe environment for guests and staff
- Sold concert program guides, enhancing the guest experience and increasing revenue
- Managed cash payments accurately, maintaining a balanced register and following proper procedures
- Oversaw wardrobe area for efficient storage of patrons' belongings, enhancing guest experience
- Prioritized guest satisfaction by providing personalized service before, during, and after events, fostering positive relationships
Intern and working student
Legalhero Law
04.2021 - 11.2021
- Conducted legal research and analysis to support attorneys in case preparation
- Drafted legal documents, including briefs, pleadings, and motions
- Assisted with case management tasks, including organizing and maintaining case files, and entered relevant information into the intern database to ensure accurate and up-to-date records
- Provided administrative support, such as answering phones, scheduling appointments, and managing correspondence
- Assisted with the preparation of documentation for court hearings
- Assisted with monthly invoicing
- Booked lawyers for court hearings across Germany
Education
Bachelor of Law -
University of Business and Law
09.2022
High School Diploma -
Oskar Kämmer
06.2018
Skills
- Microsoft Office and Outlook
- High sense of responsibility
- Reliable
- Good self-reflection
- Customer-oriented
- High willingness to learn
- Empathetic
- Team player
- Problem-solving abilities
- Attention to Detail
- Office Administration
- Data Confidentiality
Certification
- Serving it right
- Driver's License
Languages
German
Native or Bilingual
English
Full Professional
Extracurricular Activities
- Volunteered at Central Station Berlin, assisting with food distribution for war refugees from Ukraine, 2022
- Volunteered in a fundraising campaign for children from Tanzania, 2016
- Volunteered at a fundraising campaign and participated in various events to support refugees from Syria, 2015 - 2016
Additional Information
- Volunteer in the Space Hostel in San Juan del Sur, 2024
- Work and Travel in Australia, 2018-2019
Timeline
General labour
Pristine Labour
05.2024 - Current
People Admin Associate
ZALVUS GmbH
12.2022 - 01.2024
Customer Service at Concert House Berlin
Artis mbH
01.2022 - 12.2022
Intern and working student
Legalhero Law
04.2021 - 11.2021
Bartender
PK - Event Catering
04.2016 - 06.2023
Bachelor of Law -
University of Business and Law
High School Diploma -
Oskar Kämmer
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