Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

J.R. KOSMERLY

Kincardine,Canada

Summary

A proactive and reliable team player with a strong work ethic and proven ability to contribute to successful team outcomes. Exceptional communication and problem-solving skills, consistently exceeding expectations in collaborative environments

Overview

23
23
years of professional experience

Work History

Customer Service / Shipping / Sales Manager

Presto – Crest LTD
12.2017 - 07.2025
  • Maintain customer orders and invoices through QuickBooks Premier Software / Manufacturing and Wholesale
  • Work with and support outside sales personnel
  • Manage the shipment of all customer orders and ensure timelines are met
  • Diffuse and resolve various customer situations while maintaining balance between interests of the company and customer satisfaction
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Attended industry events and conventions to explain sales opportunities.

Owner / Managing Partner

Knuckles BBQ / Gilleys Feed Lot
12.2013 - 12.2017
  • Operation of a Food Truck, Take-Out Restaurant as well Brick and Mortar Restaurant ( Gilleys Feedlot)
  • Offering a diverse menu of various types of BBQ, side dishes, and drinks based on different Southern US regions
  • Catering business functions from 25 to 150ppl and weddings up to 250ppl
  • Being a vendor at large local events and festivals
  • Trained and motivated employees to perform daily tasks
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Managed restaurant scheduling, foodservice and customer service.

Clubhouse Manager

Kincardine Golf and Country Club
03.2010 - 10.2012
  • Managed the overall operation of the Clubhouse
  • Trained and supervised staff to consistently meet performance goals and customer service standards.
  • Increased levels of food service quality and options as well enhanced the overall ambiance of member dining experience
  • Developed strong relationships with vendors to negotiate favorable contracts for goods and services required at the clubhouse.
  • Managed financial aspects of the clubhouse, including budgeting, forecasting, and expense tracking to ensure profitability.
  • Fostered a strong sense of community among members by organizing special events, gatherings, and activities that catered to diverse interests and age groups.

Bar Manager

Crabby Joes Tap and Grill -Kincardine
03.2007 - 12.2009
  • Directed and controlled wait/bar staff to ensure required standards were achieved and maintained
  • Satisfied customer requirements through service at a consistent high standard and put particular focus on regular clientele
  • Adhering to budgets, increasing profits, managing cash flow
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.

Director of Marketing and League Partnerships

SPORTS OBSESSION
09.2005 - 03.2007
  • Direct company’s overall marketing and strategic planning programs
  • Managed product/service development, marketing budgets, creation and placement of all advertising and customer/employee incentives
  • Evaluated customer research, market conditions, competitive data and implement marketing plan changes as needed
  • Role of key liaison between League Representatives maintaining strong focus on partnerships with the National Football League (NFL) and National Hockey League (NHL)
  • Assisted in building relationships with key suppliers
  • Managed the Hamilton Bulldogs merchandise agreement fulfilling the role as Official Retailer for the club
  • Aggressively brought in new accounts under the team and corporate apparel division

Membership Consultant

CLUBLINK GOLF CORPORATION
06.2004 - 09.2005
  • Actively sold Corporate and Principal private golf memberships for Canada’s largest owner and operator of premier private golf clubs
  • Managed time efficiently between customer service, cold calling, follow-up, administration, database management and special assignments
  • Prepared and presented membership proposals to individuals and companies
  • Increased new member enrollment by developing and implementing targeted marketing strategies.
  • Participated in the creation and execution of sales promotion

Account Executive

HAMILTON BULLDOGS HOCKEY CLUB
06.2002 - 03.2004
  • Company Overview: www.hamiltonbulldogs.com
  • Actively sold season tickets and sponsorship packages as time of year dictates
  • Assisted in various ticket promotions and community events
  • Aggressively sought new business within the corporate and commercial sector throughout the Hamilton and surrounding area
  • Worked with marketing department in regards to promotions and feedback on those promotions

Education

SPORT AND EVENT MARKETING CERTIFICATE -

George Brown College
Toronto, Ontario
06.2002

BUSINESS MARKETING DIPLOMA - undefined

Mohawk College
Hamilton, Ontario
06.2000

Skills

  • Team Leader
  • Coordinated
  • Accountable and Committed
  • Organization
  • Attention to Detail

Languages

English

Timeline

Customer Service / Shipping / Sales Manager

Presto – Crest LTD
12.2017 - 07.2025

Owner / Managing Partner

Knuckles BBQ / Gilleys Feed Lot
12.2013 - 12.2017

Clubhouse Manager

Kincardine Golf and Country Club
03.2010 - 10.2012

Bar Manager

Crabby Joes Tap and Grill -Kincardine
03.2007 - 12.2009

Director of Marketing and League Partnerships

SPORTS OBSESSION
09.2005 - 03.2007

Membership Consultant

CLUBLINK GOLF CORPORATION
06.2004 - 09.2005

Account Executive

HAMILTON BULLDOGS HOCKEY CLUB
06.2002 - 03.2004

BUSINESS MARKETING DIPLOMA - undefined

Mohawk College

SPORT AND EVENT MARKETING CERTIFICATE -

George Brown College

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