SARGUN SARGUN
Brampton,ON
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
3
3
years of professional experience
Work History
Sales Support Associate
Tory Burch
08.2023 - Current
- Expedited quote generation by maintaining an updated database of product offerings and pricing information.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged, and displayed merchandise as required.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
Sales Associate
Under Armour
04.2023 - 09.2023
- Managed returns, exchanges, and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Accurately handled cash, card and check transactions to balance computerized register.
Supervisor
STS Global Immigration Inc
07.2022 - 08.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
Sales Associate
Armani Exchange
06.2021 - 12.2021
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Science - Architectural Studies
Ryerson University
Toronto, ON07.2026
High School Diploma -
SACRED HEART CONVENT SCHOOL
Ludhiana, Punjab06.2022
Skills
- Listening Skills
- Customer Service
- Suggestive Selling
- Store Organization
- Customer Satisfaction
- Retail Loss Prevention
- Verbal Communication
- Visionary Thinking
- Staff Discipline
- Teamwork and Collaboration
- Decision-Making
- Problem Resolution
- Goal Setting
- Self-awareness
- Ethical Leadership
Timeline
Sales Support Associate
Tory Burch
08.2023 - Current
Sales Associate
Under Armour
04.2023 - 09.2023
Supervisor
STS Global Immigration Inc
07.2022 - 08.2023
Sales Associate
Armani Exchange
06.2021 - 12.2021
Bachelor of Science - Architectural Studies
Ryerson University
High School Diploma -
SACRED HEART CONVENT SCHOOL
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