JaTaya Patton
Lathrop
Summary
Adept at leveraging interpersonal communication and recordkeeping skills, I significantly enhanced client satisfaction and operational efficiency. My background spans notary public services to optometric support, where I excelled in medical terminology comprehension and critical thinking, driving client-centric solutions and streamlining documentation processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Notary Public
Self Employed Services
10.2021 - Current
- Updated journal with names and dates for permanent record.
- Checked documents and identifying credentials for all parties.
- Administered oath to document signers to obtain affirmation of truth.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
Life Insurance Agent
WFG, World Financial Group
01.2020 - 10.2021
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
Contact Lens Manager
Americas Best Contact And Eyeglasses
03.2018 - 07.2019
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Maintained inventory levels and accurate records of contact lenses and eyeglass frames.
- Operated and worked with basic and advanced optical laboratory equipment, tools, supplies and materials.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims, and collected balances from customers.
Optometric Technician
Advanced Eyecare
01.2017 - 03.2018
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
Education
Certificate - Sterile Processing Technician
Altamont Healthcare
Stockton, CA10-2024
No Degree - Medical Assistant
Unitek College
Hayward, CA11-2016
High School Diploma -
San Leandro High School
San Leandro, CA06-2015
Skills
- Interpersonal and written communication
- Recordkeeping skills
- Critical thinking
- Comprehension of medical terminology
- Quick learner
- CPR and AED
Certification
- SPT - Sterile Processing Technician (CBSPD)
Timeline
Notary Public
Self Employed Services
10.2021 - Current
Life Insurance Agent
WFG, World Financial Group
01.2020 - 10.2021
Contact Lens Manager
Americas Best Contact And Eyeglasses
03.2018 - 07.2019
Optometric Technician
Advanced Eyecare
01.2017 - 03.2018
Certificate - Sterile Processing Technician
Altamont Healthcare
No Degree - Medical Assistant
Unitek College
High School Diploma -
San Leandro High School
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