- Electronics and Circuit Building
- Cooking
- I like working with my hands and fixing things
- Music
- Blogging/Vlogging
- Auto Repair/Restoration
- Music Production
- Photography and Videography
Joziah Tillman
Pomona
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
Vans - VF
09.2024 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Solved customer challenges by offering relevant products and services.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Host
Olive Garden - Darden Restaurants
09.2023 - 06.2024
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Shop Worker
Williams Sign Co
06.2023 - 08.2023
- Maintained orderly and clean work areas for maximum productivity.
- Measured distances, calculated areas and estimated materials needed.
- Excellent communication skills, both verbal and written.
- Picked up, organized and distributed parts for different work areas.
Education
High School Diploma -
Grove Christian Academy
Ontario, CA09.2022
Skills
- Upselling
- Promotional support
- Retail loss prevention
- Goal oriented
- POS system operation
- Excellent communication skills
- Problem-solving skills
- Reliable and punctual
Interests
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Associate
Vans - VF
09.2024 - Current
Host
Olive Garden - Darden Restaurants
09.2023 - 06.2024
Shop Worker
Williams Sign Co
06.2023 - 08.2023
High School Diploma -
Grove Christian Academy
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