Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Jozhy Michael

Jozhy Michael

Edmonton,AB

Summary

Dedicated and organized financial professional with outstanding relationship-building and problem-solving skills. Driven to exceed expectations and operate effectively in fast-paced, high-pressure environments. Self-motivated team player adept at cultivating partnerships and building lasting relationships across all demographics and management levels. Dynamic and reliable with exceptional customer service and communication skills. Energetic financial services professional highly effective at working with clients of all levels and backgrounds. Friendly and personable with adaptable approach. Over 8 years of success supporting client financial goals through astute investment guidance. Focused Financial Advisor handles wide range of financial needs, from retirement planning to insurance decisions. Decisive planner with understanding of marketing and sales strategies driving business growth. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Financial Advisor

RBC Royal Bank
Edmonton, Alberta
06.2022 - Current
  • Conducted detailed analysis of clients' current financial situation, including risk assessment, cash flow management, and retirement planning.
  • Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
  • Communicated regularly with clients via phone, email, or video conferencing regarding their financial matters.
  • Interviewed clients to determine income, expenses, financial objectives, and risk tolerance in order to develop successful financial plans.
  • Developed and maintained strong client relationships through exceptional service and communication.
  • Recommended strategies to clients to help achieve financial goals.

Banking Advisor

RBC Royal Bank
Edmonton, AB
06.2018 - Current
  • Assisted clients with planning for and funding retirements using mutual funds and other strategies.
  • Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Consulted with clients to assess and meet short- and long-term financial goal.
  • Developed and deepened relationships with new and existing clients to advance progress and improve business.
  • Developed and expanded financial planning relationships with customers through loyal and dedicated service.
  • Promoted business to increase customer base and grow revenue.
  • Kept abreast of financial impact of clients' life changes to meet needs and target new areas of growth.
  • Advised customers on financial investment options and capital expenditures.

Banking Advisor Intern

RBC Royal Bank
Edmonton, AB
03.2017 - 06.2018
  • Answered clients' questions regarding details of financial plans and strategies and explained data in easy-to-understand terms.
  • Consulted with clients to assess and meet short- and long-term financial goal.
  • Developed and deepened relationships with new and existing clients to advance progress and improve business.
  • Interviewed clients to determine income, expenses, financial objectives and risk tolerance in order to develop successful financial plans.
  • Assisted clients with planning for and funding retirements using mutual funds and other strategies.
  • Explained advantages and disadvantages of available financial products to customers to maximize satisfaction.

Bank Teller

RBC Royal Bank
Edmonton, AB
05.2015 - 03.2017
  • Responded and assisted customers with account inquiries and updates.
  • Explained bank services, financial products and applicable fees to customers.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Maintained confidentiality of bank records and client information.
  • Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.

Bank Teller

RBC Royal Bank
High Prairie, AB
09.2013 - 05.2015
  • Responded and assisted customers with account inquiries and updates.
  • Explained bank services, financial products and applicable fees to customers.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Welcomed customers and offered pleasant service during entire transaction.
  • Maintained confidentiality of bank records and client information.
  • Trained employees on cash drawer operation.

Teacher

GOVT. of India
Calicut, Kerala
06.1999 - 06.2013
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Differentiated instruction according to student skill level.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Worked outside normal hours to be available to answer parent and student questions.
  • Supervised students throughout day, both in classroom and outside during breaks.

Education

Master of Arts - English Literature And Creative Writing

Annamalai University
Chidambaram India
03.2008

Bachelors in Education - Education

M G University
Kottayam India
06.1999

Bachelor of Arts - English Literature And Creative Writing

St. Joseph's College
Calicut India
06.1997

Skills

  • Advising on Investments
  • Planning for Retirement
  • Developing Financial Plans
  • Funding Education
  • Increasing Savings
  • Managing Wealth
  • Mutual Funds Understanding
  • Compliance Assessment
  • Goal Setting
  • Proactive and Focused
  • Relationship Building
  • Adaptable to Changing Conditions
  • Financial Resource Management
  • Sales Support
  • Operational Reporting
  • Customer Service
  • Service Oriented
  • Critical Thinking
  • Sales follow-up
  • Advising on investments
  • Client Relations
  • Investment advice
  • Sales and Marketing
  • Relationship building and management
  • Debt management
  • Sales expertise
  • Cash Handling

Certification

  • CSC, PFSA, FP1, BCO

Timeline

Financial Advisor

RBC Royal Bank
06.2022 - Current

Banking Advisor

RBC Royal Bank
06.2018 - Current

Banking Advisor Intern

RBC Royal Bank
03.2017 - 06.2018

Bank Teller

RBC Royal Bank
05.2015 - 03.2017

Bank Teller

RBC Royal Bank
09.2013 - 05.2015

Teacher

GOVT. of India
06.1999 - 06.2013

Master of Arts - English Literature And Creative Writing

Annamalai University

Bachelors in Education - Education

M G University

Bachelor of Arts - English Literature And Creative Writing

St. Joseph's College
Jozhy Michael