Jozef Lakaj
Mississauga
Summary
Detail oriented and customer focused professional with experience in cash handling, bookkeeping, and sales. Skilled in financial transactions, customer service, and record keeping. Strong communication and problem solving abilities. Pursuing a BEng in Civil Engineering at Toronto Metropolitan University (TMU).
Overview
2
2
years of professional experience
Work History
Crew Leader
Cinnabon
09.2023 - 03.2025
- Discussed daily work requirements with crew and assigned skills based tasks to enable completion of work.
- Trained employees in time management and proper ways to complete opening and closing duties.
- Communicated effectively with managers and crew members.
- Settled crew member disputes by addressing problems quickly.
Bookkeeper
Niko Tile (Family Business)
02.2024 - Current
- Maintained and processed invoices and deposits.
- Assisted in estimating project costs, including materials and labor.
Sales Agent
Tiro Marketing
07.2024 - 08.2024
- Explained features and advantages of phone and internet products to promote sales.
- Developed strong communication and persuasion skills to overcome objections through door to door sales.
Education
Bachelor of Engineering (BEng) - Civil Engineering
Toronto Metropolitan University (Ryerson)
Toronto, ON01-2028
High School Diploma -
St. Paul Secondary School
Mississauga, ON06-2024
Skills
- Active listening
- Financial recordkeeping
- Professional email and phone etiquette
- Sales & Relationship Building
- Customer Service
- Adaptability & Critical Thinking
Timeline
Sales Agent
Tiro Marketing
07.2024 - 08.2024
Bookkeeper
Niko Tile (Family Business)
02.2024 - Current
Crew Leader
Cinnabon
09.2023 - 03.2025
Bachelor of Engineering (BEng) - Civil Engineering
Toronto Metropolitan University (Ryerson)
High School Diploma -
St. Paul Secondary School
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