Joyson Mathew
Vancouver,Canada
Summary
Dedicated Automotive Service Technician Level 1 Apprentice experienced in vehicle maintenance and diagnostics. Achieved improved service efficiency through hands-on experience in oil changes, brake services, and preventative maintenance. Committed to continuous skill development and making valuable contributions to automotive teams.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Level 1 apprentice
Destination Honda
Burnaby, Canada
01.2025 - Current
- Perform oil changes, fluid services, brake inspections, and preventative maintenance on a variety of vehicles.
- Completed brake services on drum and disc brake systems, including ABS-equipped vehicles, contributing to vehicle safety and performance.
- Diagnosed vehicle concerns with scan tools, including Snap-on diagnostic equipment, ensuring accurate assessments.
- Operated brake lathe and tire balancing equipment in a professional shop setting.
- Assisted service technicians in performing vehicle maintenance and repairs.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Maintain accurate work orders and follow instructions from shop foremen and senior
- Documented service records accurately for customer reference and accountability.
- Observed experienced technicians to learn advanced repair techniques and best practices.
- Observed experienced professionals performing their duties in order to gain practical knowledge of industry standards.
Supervisor
Siegel’s Bagels
Vancouver, Canada
01.2023 - 01.2024
- Supervised daily operations of bagel production and service teams.
- Trained new staff on customer service and food preparation standards.
- Promoted products to increase customer satisfaction by sharing in-depth product knowledge.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Coordinated inventory management for bagels and related products.
- Coordinated inventory management for bagels and related products to ensure availability and quality.
- Monitored employee performance and provided regular constructive feedback to support development.
- Resolved customer complaints to enhance overall satisfaction experience.
- Promoted products and enhanced customer satisfaction through product knowledge.
Education
Automotive Service Technician – Level 1 Diploma -
Vancouver Community College
Vancouver, BC 07.2023 - 01.2024
Skills
- Brake Inspection & Repair
- Oil & Lube Services
- Wheel Alignment
- Tire Mounting & Balancing
- Vehicle diagnostics
- Preventive Maintenance
- Brake inspection
- Vehicle maintenance
- Work Order Management
- Hand and power tools
- Shop safety practices
- Safety awareness
- Time management
- Customer Service
- Workplace Integrity
- Safety awareness
Timeline
Level 1 apprentice
Destination Honda
01.2025 - Current
Automotive Service Technician – Level 1 Diploma -
Vancouver Community College
07.2023 - 01.2024
Supervisor
Siegel’s Bagels
01.2023 - 01.2024